Relationship Banker

About the role

As a Relationship Banker, you embrace SECU’s brand and deliver financial education to our members and communities. Your day may start with consulting with members about their banking needs, reviewing current banking relationships, following up with a member about a business loan, or strategizing to help a member save for college, a home, wedding, or other significant life milestone. You may find yourself at a business or other community event talking to participants about financial literacy or SECU offerings. Alternatively, you may head out to SECU volunteer events and earn up to 12 hours paid time off per quarter.

Every day offers the chance to demonstrate your engaging personality and ability to build emotional connections to nurture diverse, inclusive relationships and networks within SECU and the communities we serve. In that effort, you will promote financial literacy, the credit union movement, and our talent brand. The result: increased member loyalty from your dynamic passion for doing the right thing, showing empathy, compassion, and heart, and by being authentic and knowledgeable about SECU banking products and services.

Responsibilities

• Consult with members about their banking needs and review current banking relationships.
• Follow up with members regarding loans and financial planning (e.g., saving for college, a home, or other life milestones).
• Represent SECU at community events to promote financial literacy and SECU offerings.
• Participate in SECU volunteer events (earning up to 12 hours of paid time off per quarter).
• Build emotional connections and nurture diverse, inclusive relationships within SECU and the community.
• Promote financial literacy, the credit union movement, and SECU’s talent brand.
• Drive member loyalty through authentic, knowledgeable, and empathetic service.

Requirements

• Consultative sales experience in a financial or banking industry role.
• Proven record of building customer loyalty and expanding financial literacy and well-being.
• Demonstrated ability to meet goals through strong familiarity with retail banking products and services.

Pay

Based on experience, qualified candidates could be hired as a Member Advisor I or Member Advisor II.

• Member Advisor I/Relationship Banker I Hourly Pay Range: $21.35 – $32.02
• Member Advisor II/Relationship Banker II Hourly Pay Range: $24.62 – $39.42

Final offer will be based on years of experience and education. Other compensation includes:

• Quarterly incentives based on productivity goals.
• Annual corporate-wide incentives.

Benefits

SECU provides comprehensive benefits with a focus on total well-being for all employees working 20+ hours per week:

• Medical, vision, and dental benefits.
• 401k plan with company matching.
• Generous sick, vacation, and personal leave.
• Additional benefits (see 2026 SECU Benefit Guide for details).

Employees can also earn up to 12 hours of paid time off per quarter through volunteer events.