Relationship Banker

About the Role

Old National Bank, a regional powerhouse with over $70 billion in total assets, is seeking highly motivated and talented individuals to join our team as Relationship Bankers. Since 1834, we have been deeply rooted in the communities we serve, committed to helping our clients achieve their goals and dreams. We offer a unique opportunity to be part of a growing, community and client-focused company that values social responsibility and inclusion.

Responsibilities

• Build and strengthen client relationships by delivering personalized financial advice and solutions.
• Understand client needs, provide guidance, and connect clients to Old National’s products and services.
• Create a positive client experience through proactive outreach, meaningful conversations, and effective problem resolution.
• Drive relationship growth, support team goals, and deliver consistent sales and service execution.
• Engage actively in the community to build new relationships, deepen existing ones, and enhance the bank’s reputation.
• Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
• Collaborate with team members and participate in community activities to support overall performance.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Experience in banking, retail, sales, or a client-facing environment.
• Demonstrated ability to build relationships and deliver strong client service.
• Strong communication and interpersonal skills.
• Bilingual proficiency in Spanish preferred but not required.
• Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
• NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.

Role-Specific Experience

• Relationship Banker: 1+ years in retail, sales, service, or client-facing experience (banking experience a plus, not required).
• Relationship Banker II: 1+ years of banking experience with working knowledge of financial products and demonstrated consultative sales and lending capability.

Benefits

• Competitive compensation with salary and incentive program.
• Medical, dental, and vision insurance.
• 401K retirement plan.
• Continuing education opportunities.
• Employee assistance program.
• Participation in Impact Network Groups focused on diversity, inclusion, and engagement.

Pay

The salary range for this position is $17.00/hr. - $29.75/hr. Actual offers may vary based on responsibilities, skills, experience, education, and geographic location.

Position Levels

There are two levels of Relationship Banker, progressing from foundational skills to advanced relationship management:

• Relationship Banker: Focuses on learning client engagement, sales, and banking operations. Expected to progress to Relationship Banker II within approximately 12 months.
• Relationship Banker II: Fully proficient role with strong consultative sales skills, consistent performance, and independent client relationship management.

Key Competencies

• Client Focus: Builds strong relationships by understanding client needs and delivering relevant solutions.
• Sales & Results Orientation: Achieves goals through proactive outreach and effective client conversations.
• Communication & Collaboration: Communicates clearly and builds positive relationships with clients and team members.
• Execution & Accountability: Delivers accurate, timely work and follows through on commitments.

Key Measures of Success

• Achieves individual performance goals, including account growth, lending, referrals, and digital adoption.
• Builds and retains strong client relationships, contributing to overall banking center growth.
• Delivers consistent, high-quality client experience and service outcomes.
• Maintains accuracy and compliance in all operational and transaction activities.