Relationship Banker

About the role

The Relationship Banker builds and strengthens client relationships by delivering personalized financial advice and solutions. This role focuses on understanding client needs, providing guidance, and connecting clients to the full range of Old National’s products and services to support their financial goals. The Relationship Banker creates a positive client experience through proactive outreach, meaningful conversations, and effective problem resolution. This role contributes to the success of the banking center by driving relationship growth, supporting team goals, and delivering consistent sales and service execution. Relationship Bankers are active in their communities, building new relationships, deepening existing ones, and enhancing the bank’s reputation. Positions may be based in a single banking center or support multiple locations within a market.

Responsibilities

• Build and grow client relationships by understanding needs and providing personalized financial solutions.
• Proactively engage clients through outreach, follow-up, and ongoing relationship management.
• Identify opportunities to introduce additional products and services to meet client goals.
• Partner with internal specialists to connect clients to broader capabilities when appropriate.
• Deliver a high-quality, consistent client experience across all interactions.
• Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.