Jobs · Customer Service · Indiana

Relationship Banker

First Internet Bank · Greater Indianapolis · 6 days ago
On-siteCustomer Service$20/hrFull-time

About The Position

The schedule for this position is either Monday through Friday 12pm-9pm or 9am-6pm, with one required Saturday shift per month from 9am-3pm. This position has a starting rate of $20/hr. and is eligible for a shift differential equivalent to a 10% increase of hourly wage for hours scheduled and worked after 5pm on weekdays, and time scheduled and worked on Saturdays. Throughout the first year of employment, the hourly pay may increase by as much as 7.5% subject to successful onboarding and performance.

What You Will Do

  • Respond to customer inquiries about Deposit Accounts, Loan Accounts, Wire Transfers, ACH, Bill Payment, and questions on other bank services and procedures.
  • Explain features and benefits, provide options, determine the next best product or service for all customers.
  • Interact with the other staff in customer service along with employees of the bank’s other departments in order to meet the needs of the customer.
  • Open or verify new deposit accounts.
  • Process incoming deposits and payments.
  • Enter and verify wire transfers.

Working Conditions/Demands

Professional office setting. Primarily sedentary position requiring long periods of time working at a computer. Must be able to move throughout the office and buildings to obtain or relay information. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Who Are We?

We’re not just another bank and we’re not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since. We seek the game changers, the innovators…those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It’s your career, you deserve to imagine more. Keep reading, we think you will like you what see.

Why Join Us?

  • Customer focus
  • Teamwork
  • Adaptability
  • Initiative

Our Benefits Package

  • Medical
  • Dental
  • Vision Insurance
  • 401(k) Retirement Plan with Generous Match
  • Professional Development Reimbursement
  • 3 Weeks Paid Vacation Plus Paid Holidays
  • Paid Volunteer Time
  • Business Apparel Allowance

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all employees and applicants. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.

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