Relationship Banker
Primary Office Location
1053 Broad Street
Johnstown, Pennsylvania
15906
Primary Responsibilities
- Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
- Make appropriate recommendations in the selling and cross-selling of Bank products and services.
- Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
- Incorporate FNB digital products and services into customer interactions.
- Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
- Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
- Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
- Performs other related duties and projects as assigned.
Skills Required
- Excellent customer service skills
- Excellent communication skills, both written and verbal
- Excellent organizational, analytical and interpersonal skills
- Detail-oriented
- Ability to use a personal computer and job-related software
- MS Word - Basic Level
- MS Excel - Intermediate Level
- MS PowerPoint - Basic Level
- Experience in a related position
- Knowledge of banking policies, procedures consumer products and services
- Sales and customer service skills
Physical Requirements or Work Conditions Beyond Traditional Office Work
N/A
Equal Employment Opportunity (EEO)
F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.