Relationship Banker

About the role

F&M Trust is looking to hire a Relationship Banker for our Orchard Park office located in Chambersburg, PA. The sole responsibility of this role is the growth of the office through retention and acquisition of new customers. The Relationship Banker will be the primary point of contact to assist any customers with accounts, loan inquiries and servicing requests. They will drive sales, service, and referral activities to ensure a seamless customer experience. This individual provides service to customers in a professional manner; expands customer base through consultative sales techniques, including opening consumer and business deposit accounts and handling consumer lending requests; educates customers on bank services accessible through technology and cross-sells bank products; performs account maintenance requests. This individual will process customer transactions on Pod/Teller Line as the business needs require.

Responsibilities

• Drive sales, service, and referral activities to ensure a seamless customer experience
• Expand customer base through consultative sales techniques, including opening consumer and business deposit accounts and handling consumer lending requests
• Educate customers on bank services accessible through technology and cross-sell bank products
• Perform account maintenance requests
• Process customer transactions on Pod/Teller Line as the business needs require

Qualifications

• High school diploma or equivalent
• Desire to excel in a sales and service environment
• Comfortable discussing finances with current and prospective customers
• Openness to training and development opportunities
• Communicates in a professional and courteous manner
• Supports and works well within a team environment
• Able to adapt to change and multiple priorities
• Detail-oriented
• Outgoing personality

Pay

The pay rate for this position generally starts between $19 and $22 an hour.

Schedule

This full-time customer services representative will work approximately 40 hours per week.

Benefits

• Medical, Dental, and Vision Insurance
• Immediate Access to Paid Time Off and 11 Paid Bank Holidays Annually
• 401(k) with up to a 6% Match
• Wellness Programs
• Paid Life Insurance, Short-term Disability, and Long-term Disability
• Education Assistance
• Ongoing Training and Advancement Opportunities
• And Much More!

Location

841 Wayne Avenue Chambersburg, PA 17201