Relationship Banker

About the role

Relationship Bankers build meaningful, long-term client relationships by exhibiting Breakthrough Client Service Standards and providing customized solutions to help clients achieve their financial goals. This includes offering sound financial advice, and often collaborating with internal Bank partners.

• Engage clients and prospects in client financial review(s) and business financial reviews to provide solutions and uncover additional financial needs.
• Make recommendations and follow through on commitments to clients.
• Maintain direct contact with external and internal clients, delivering outstanding service in alignment with the bank’s Breakthrough Client Service Standards.
• Primary associate in the branch to open new deposit accounts and to originate consumer loans.
• Originate consumer loans and some small business loans and actively build and maintain a loan and deposit portfolio.
• Educate customers about the availability of services originated by internal partners such as Treasury Management services.
• Perform proactive outbound phone calls to current and prospective consumer and small business customers.
• May partner with branch Manager to do outbound business development meetings in the community.
• Develop a pipeline of prospects from in-branch and outbound business development activities.
• Independently support and resolve client issues with digital products and services.
• Support the community, which may include events during and after business hours, weekends, volunteerism, and other forms of community sponsorship.

Requirements

• High School Diploma or GED, required.
• 2 years of banking and/or demonstrated sales experience required.
• 2 years developing current and new client relationships, achieving sales goals, and building referral sources in banking or retail environment with client service and cash handling experience required.
• 2 years in a lending function with loan origination and processing functions required.
• In-depth knowledge of Consumer and Business products and services.
• Demonstrated proficiency in consumer and business lending.
• Demonstrated proficiency in consumer lending and basic business lending skills.
• Ability to understand cash flow, financial statements, and market risk.
• Demonstrates desire and ability to build upon technology skills in various delivery channels, including online banking platforms, Bill Pay, E-Statements, mobile banking, ATM, and business banking applications.

This position may require you to act as a Bank MLO (Mortgage Loan Originator), which is defined as an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, or represent to the public (through advertising or other means of communication) that such person can or will perform any of these activities. All MLOs will be required to register as an MLO complying with the SAFE Act requirements. This position is limited to acting as a Bank MLO for open-end transactions (i.e., home equity lines of credit) only and is NOT authorized to act as a Bank Closed-End MLO.

Benefits

Be a part of a bank that invests in you!

• Competitive Incentive Plan: Earn rewards that match your efforts.
• Professional Development: Grow your skills with our tailored premier banker programs.
• Career Growth: Clear paths to achieve your professional goals.

Eligible associates receive comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Pay

The pay range for this role is $20 to $28 per hour. The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Schedule

Ability to work fully onsite at posted location: 6061 Stanford Ranch Road Suite 100, Rocklin, CA 95765.