Relationship Banker

About the role

Relationship Bankers build meaningful, long-term client relationships by exhibiting Breakthrough Client Service Standards and providing customized solutions to help clients achieve their financial goals. This includes offering sound financial advice, and often collaborating with internal Bank partners. Relationship bankers are expected to be active in the community and engage customers where and how they prefer to bank by providing education on digital and traditional solutions to achieve their banking needs.

• Engage clients and prospects in client financial review(s) and business financial reviews to provide solutions and uncover additional financial needs.
• Make recommendations and follow through on commitments to clients.
• Maintain direct contact with external and internal clients, delivering outstanding service in alignment with the bank’s Breakthrough Client Service Standards.
• Primary associate in the branch to open new deposit accounts and to originate consumer loans.
• Originate consumer loans and some small business loans and actively build and maintain a loan and deposit portfolio.
• Educate customers about the availability of services originated by internal partners such as Treasury Management services.
• Perform proactive outbound phone calls to current and prospective consumer and small business customers.
• May partner with branch Manager to do outbound business development meetings in the community.
• Develop a pipeline of prospects from in-branch and outbound business development activities.
• Independently support and resolve client issues with digital products and services.
• Support the community, which may include events during and after business hours, weekends, volunteerism, and other forms of community sponsorship.

Requirements

• High School Diploma or GED, required.
• 2 years of banking and/or demonstrated sales experience required.
• 2 years developing current and new client relationships, achieving sales goals, and building referral sources in banking or retail environment with client service and cash handling experience required.
• 2 years in a lending function with loan origination and processing functions required.
• In-depth knowledge of Consumer and Business products and services.
• Demonstrated proficiency in consumer and business lending.
• Demonstrated proficiency in consumer lending and basic business lending skills.
• Ability to understand cash flow, financial statements, and market risk.
• Demonstrates desire and ability to build upon technology skills in various delivery channels, including online banking platforms, Bill Pay, E-Statements, mobile banking, ATM, and business banking applications.

This position may require you to act as a Bank MLO (Mortgage Loan Originator), which involves taking mortgage loan applications, offering or arranging mortgages, assisting consumers in obtaining mortgages, negotiating mortgage terms, or referring consumers to a loan originator for compensation or gain. All MLOs must register as an MLO complying with the SAFE Act requirements. This position is limited to acting as a Bank MLO for open-end transactions (e.g., home equity lines of credit) and is not authorized for closed-end mortgage transactions.

Benefits

• Competitive Incentive Plan: Earn rewards that match your efforts.
• Professional Development: Grow your skills with tailored premier banker programs.
• Career Growth: Clear paths to achieve your professional goals.
• Comprehensive healthcare coverage (medical, dental, and vision plans).
• 401(k)-retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance and disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection and legal support.
• Auto, home, and pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Pay

The pay range for this role is $20.00 to $24.00 per hour. The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, with details provided during the recruitment process.

Schedule

This is a fully onsite position located at 118 W 5th Ave, 1st Floor, Ellensburg, WA 98926.