Relationship Banker
We Want To Get To Know You
If any of the below ring true, the Relationship Banker role may be the perfect fit!
- Passionate about building trusted relationships and providing excellent customer service to a variety of customers in person and over the phone
- Motivated by achieving goals and have previous sales experience
- Looking for variety in your day-to-day and thrive at multi-tasking
- Looking to join an organization that invests in its employees and offers ongoing coaching and development for a successful career
- Eager to take initiative, contribute to our retail banking center goals, and make a meaningful impact in your community
About the Role
Relationship Bankers assist customers with opening new accounts, solving problems, and account maintenance. They work to exceed our retail banking center goals, deepen relationships with customers in-person, over the phone, or however they choose to bank with us, provide smart, friendly customer service, and demonstrate knowledge of bank products. They also help find needs-based solutions for customers and connect them to other business lines and partners throughout the bank.
Responsibilities
Assist customers with opening new accounts, solving problems, and account maintenance
Work to exceed our retail banking center goals
Deepen relationships with customers in-person, over the phone, or however they choose to bank with us
Provide smart, friendly customer service and demonstrate knowledge of bank products
Help find needs-based solutions for our customers
Connect customers to other business lines and partners throughout the bank
Requirements
Passionate about building trusted relationships and providing excellent customer service to a variety of customers in person and over the phone
Motivated by achieving goals and have previous sales experience
Looking for variety in your day-to-day and thrive at multi-tasking
Looking to join an organization that invests in its employees and offers ongoing coaching and development for a successful career
Eager to take initiative, contribute to our retail banking center goals, and make a meaningful impact in your community
Qualifications
High school diploma or equivalent
Previous sales experience preferred
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Basic computer skills and proficiency with Microsoft Office applications
Skills
- Excellent customer service skills
- Strong problem-solving abilities
- Ability to build and maintain strong relationships
- Effective communication skills
- Proficiency with Microsoft Office applications
Benefits
Robust medical, dental, and vision insurance packages
Generous time off, including paid federal holidays and paid day off for your birthday
401(k) retirement savings plan
Tuition reimbursement, professional development, and career growth opportunities
Employee assistance program
Comprehensive wellness program
Pay
N/A
Schedule
N/A