Jobs · Finance · Missouri

Relationship Banker

Arvest Bank · Aurora, MO · 3 wk ago
Finance$20–$24.95/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes summary about Arvest, then job title line (should not repeat). We need sections: maybe "About the role", "Responsibilities", "Requirements", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". Only include sections if there is real specific content. We have content: - Pay: "Grade 12 Pay Range: $20.00 - $24.95 per hour" and earlier "Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience." So we have pay info. So include Pay section. - Benefits: "Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits." Also later "Along with an excellent benefits package..." So we have benefits content. Include Benefits section. - Schedule: "Position requires flexibility to work schedules Monday through Friday 7:45 am to 5:45 pm and rotating Saturdays 8:45 am to 12:15 pm." So schedule info. Include Schedule section. - Responsibilities: There's a "What You Will Do at Arvest:" list of duties. Also earlier description of role. So we can put Responsibilities section with list items. - Requirements/Qualifications: There's "Toolbox for Success: Level 1: ..." etc. Also "Current NMLS SAFE Act Registration or the ability to be registered within 30 days required." Also "High School Diploma or GED required." Also "College degree preferred." Also "Demonstrated sales and customer service experience preferred." Also "Financial service provider experience preferred." Also "Relevant military experience is considered for veterans and transitioning service members." Also "Physical Demands: Regular attendance is an essential function of the job. The associate must be able to travel occasionally within the US, possibly overnight." Also "Supervisory Responsibilities: NA". Also "Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program". Also "Use sound judgment in applying bank standards, policies, and procedures regarding customers." Also "Maintain in-depth knowledge of competitors’ products, practices, facilities, and prices to sell bank products effectively." Also "Participate in branch promotions and marketing initiatives as directed." Also "Answer and assist customers’ questions and concerns, including, but not limited to, helping customers with deposit risk management and day-to-day banking business." Actually many of those are responsibilities. We need to separate Requirements/Qualifications vs Skills. Could combine. We need to avoid boilerplate: EEO, legal, etc. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove "Position is located at 138 E Church St, Aurora, MO." That's location info; maybe we can include as a short p under About the role? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. Location is minor metadata; we can include in a short p maybe under About the role or separate? Probably include as a short p after summary. We need to preserve all substantive information. So we need to include location somewhere. We need to avoid repeating job title as heading. The page already shows it, so we don't output

Relationship Banker

. Good. We need to output only HTML fragment, no /, no markdown fences. We need to decide sections. Potential sections: - About the role (summary of Arvest and role description). Could include the summary paragraph about Arvest story, mission, and the role description (first paragraph after job title). Also location p. - Responsibilities (the "What You Will Do at Arvest:" list). Could also include other duty sentences like "The Relationship Banker will primarily focus on product sales and exceptional customer service..." but that's more role description; maybe that belongs in About the role. - Requirements/Qualifications (education, experience, NMLS registration, etc.) - Skills (maybe product knowledge, sales, customer service, compliance, etc.) Could be separate but we can combine. - Benefits - Pay - Schedule We need to avoid thin sections; but we have enough content for each. Let's extract content. First, summary about Arvest: "Summary: The story of Arvest is one of commitment started by our founders in 1961 with an intense dedication to focusing on our customers. We will always be active and involved members of the communities we serve, and we will always work to put the needs of our customers and associates first as we continue to fulfill our mission – People helping people find financial solutions for life." Then role description: "Job Title: Relationship Banker The Relationship Banker will primarily focus on product sales and exceptional customer service. The associate develops new customer relationships and strengthens existing relationships by ensuring each customer knows and offers appropriate products and services to meet their existing and future financial needs. The Relationship Banker provides expert product advice, clear and concise directions on using self-service banking solutions, transacts business accurately and provides account servicing and problem resolution per established procedures and regulations. The Relationship Banker is a leveled position, beginning with an entry Level 1 and advancing to Level 3. Additionally, with the successful completion of all three Relationship Banker levels, there could be an opportunity to advance into the Relationship Banker 4 leadership position. Level 1 -- Training: The primary focus will be training and development while working with a seasoned mentor. Progression to Level 2 is dependent upon the successful completion of all training. Level 2 – Proficient: Works independently on routine tasks and with general guidance on complex tasks. Demonstrates superior product knowledge and excellent needs-based selling skills. Upon the recommendation of the Branch Manager or Regional Management and upon demonstrated proficiency in all performance expectations, the associate could advance to Level 3. Level 3 – Advanced: Demonstrating independent action and high initiative, the associate resolves problems, develops recommendations and determines the course of action on new tasks. Tasks could range from complex to highly specialized in nature. Additionally, the Level 3 will also serve as a mentor to Level 1 associates." That's a lot; could be part of About the role or Responsibilities. Probably About the role includes overview of role and level structure. Then "What You Will Do at Arvest: (Other duties may be assigned.)" followed by bullet-like sentences (though not bullet). We need to convert to
  • . The sentences: - Contribute to achieving branch sales goals through a consultative sales approach with new and existing customers, following the sales process defined in the CFB Retail Sales Playbook. - Through discovery conversations, identify and uncover the customer's financial needs and offer appropriate solutions as Arvest strives to provide a seamless, one-stop shopping experience. - Refer qualified customers to specialized sales forces. - Proactively make outbound calls to generate sales to strengthen further the customer relationship and/or begin customer relationships. - Identify opportunities to sell consumer loans, accept consumer loan applications and facilitate loan closings. - You must also work effectively with the centralized underwriting department. - Deliver consistent, exceptional customer service by acknowledging every customer promptly, smiling and greeting each customer, introducing yourself, using eye contact, and thanking the customer. - Acknowledge customer complaints and follow the established complaint process to ensure customer satisfaction. - Opens and processes simple, moderately, or highly complex deposit accounts. - Answer and assist customers’ questions and concerns, including, but not limited to, helping customers with deposit risk management and day-to-day banking business. - Maintains in-depth knowledge of products and services, including digital services and delivery options. - Support customer usage of products and services that will provide the services they need in the manner most convenient for them. - Maintain in-depth knowledge of competitors’ products, practices, facilities, and prices to sell bank products effectively. - Participate in branch promotions and marketing initiatives as directed. - Use sound judgment in applying bank standards, policies, and procedures regarding customers. - Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to completing compliance training and adhering to internal procedures and controls; reporting any known violations of compliance policy, laws, or regulations; and reporting any suspicious customer and/or account activity. We need to keep all. Then "Supervisory Responsibilities: NA" - we can drop as it's NA (no content). Probably drop. Then "Toolbox for Success: Level 1: High School Diploma or General Education Degree (GED) required. Current NMLS SAFE Act Registration or the ability to be registered within 30 days required. Demonstrated sales and customer service experience preferred. Financial service provider experience preferred. College degree preferred. Level 2: High School Diploma or General Education Degree (GED) required. Achievement of defined competencies of Level 1 required. Current NMLS SAFE Act Registration or the ability to be registered within 30 days required. Level 3: High School Diploma or General Education Degree (GED) required. Successful achievement of defined competencies of Level 2 or relevant related experience required. Current NMLS SAFE Act Registration or the ability to be registered within 30 days required. Relevant military experience is considered for veterans and transitioning service members." We can turn these into requirements/qualifications list. Also "Physical Demands: Regular attendance is an essential function of the job. The associate must be able to travel occasionally within the US, possibly overnight. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions." That's also a requirement. Also "We offer competitive compensation, benefits packages, and significant professional growth." Already covered. Also "Along with an excellent benefits package, our associates are engaged, rewarded for performance, and encouraged to grow professionally and personally. Our associates drive our future. We urge you to apply if you want to be recognized for your results and empowered to reach your potential." That's fluff; maybe we can include in Benefits or About the role but it's somewhat generic; but it's substantive? It's about benefits and culture; we could include in Benefits section. Also "Grade 12 Pay Range: $20.00 - $24.95 per hour." That's pay. Now we need to exclude boilerplate: EEO statement: "Arvest Bank is committed to providing equal opportunity to all persons regardless of race, color, race-based hairstyles and textures, religion, marital status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, veteran status, or any other basis, which now or in the future may be specified by law." That's EEO boilerplate; remove. Also "Position is located at 138 E Church St, Aurora, MO." Keep as short p. Now produce HTML. Structure:

    About the role

    Summary: The story of Arvest is one of commitment started by our founders in 1961 with an intense dedication to focusing on our customers. We will always be active and involved members of the communities we serve, and we will always work to put the needs of our customers and associates first as we continue to fulfill our mission – People helping people find financial solutions for life.

    The Relationship Banker will primarily focus on product sales and exceptional customer service. The associate develops new customer relationships and strengthens existing relationships by ensuring each customer knows and offers appropriate products and services to meet their existing and future financial needs. The Relationship Banker provides expert product advice, clear and concise directions on using self-service banking solutions, transacts business accurately and provides account servicing and problem resolution per established procedures and regulations. The Relationship Banker is a leveled position, beginning with an entry Level 1 and advancing to Level 3. Additionally, with the successful completion of all three Relationship Banker levels, there could be an opportunity to advance into the Relationship Banker 4 leadership position. Level 1 -- Training: The primary focus will be training and development while working with a seasoned mentor. Pro

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