Relationship Banker 1 - Laguna - Elk Grove, CA (38hrs)

About the role

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Responsibilities

• Build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel.
• Assess and attend to customers’ banking needs, obtain and process customer and account information.
• Educate clients on available deposit and loan products and services.
• Recommend financial solutions based on each customer’s unique goals and needs.
• Originate and close consumer loans.
• Open accounts.
• Open and/or close the branch.
• Build and foster relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs and banking channel preferences.
• Identify solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintain a working knowledge of consumer and business banking products and services, including digital products and services.
• Provide a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develop collaborative partnerships with branch team members and partners to best serve clients.
• Open new consumer and business accounts, complete service requests and submit credit applications.
• Proactively educate clients on emerging and self‑service digital products and services to assist with meeting their financial needs.
• Leverage available resources and technologies to optimize the client experience and serve clients with operational excellence and accuracy.

Requirements

• Obtain and maintain National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z.
• Undergo the required registration process, which includes a criminal background and credit check.
• Maintain a satisfactory criminal and credit record; failure to meet NMLS registration requirements may result in rescission of an offer or termination of employment.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job‑related retail banking experience (or a combination of experience and commensurate training).

Skills

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Proven customer