Relationship Associate, Loan Operations

Support the business customer segment through deposit and lending transaction processing, loan closing documentation support, and other business customer needs. Develop and maintain a strong working relationship with peers, customers, and lending staff. This is a customer-facing role.

About This Role

• Greeting and assisting customers
• Facilitating customer research and corrections
• Processing loan payments, advances, and maintenance
• Origination and maintenance of Commercial deposit Accounts
• Loan Tracking tasks
• Loan Document review
• Loan Closing Assistance
• Complex loan processing (i.e.- Construction Draws, Floor plans)
• Provide Operational support to lending staff

Requirements

• Minimum two years’ experience in the banking industry
• Strong client service background and skills
• Demonstrated ability to handle confidential and sensitive information
• Demonstrated written and exceptional interpersonal communication on telephone and in person when greeting clients/prospects/vendors
• Ability to complete multiple assignments/projects with quality, accuracy, and within set deadlines
• Exceptional attention to detail
• High school diploma or GED
• Candidates must possess unrestricted work authorization and not require future sponsorship

Qualifications

• Associate’s degree
• Banking or financial services work experience (1-3 years)
• Branch Banking experience (1-3 years)
• Lending experience (0-12 months)

Pay

Compensation range (base pay): $47,613.00 - $78,560.00. This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Schedule

It is anticipated that the incumbent in this role will work onsite at the posted location.

Benefits

• Medical, Dental, Vision Insurance
• 401k, with matching contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance