Relationship Associate, Loan Operations

About This Role

Support the business customer segment through deposit and lending transaction processing, loan closing documentation support, and other business customer needs to be identified. Develop and maintain a strong working relationship with peers, customers, and lending staff. This is a customer facing role

Key Accountabilities

• Greeting and assisting customers
• Facilitating customer research and corrections
• Processing loan payments, advances, and maintenance
• Origination and maintenance of Commercial deposit Accounts
• Loan Tracking tasks
• Loan Document review
• Loan Closing Assistance
• Complex loan processing (i.e.- Construction Draws, Floor plans)
• Provide Operational support to lending staff

Basic Qualifications

• Minimum two years' experience in the banking industry
• Strong client service background and skills
• Demonstrated ability to handle confidential and sensitive information
• Demonstrated written and exceptional interpersonal communication on telephone and personally when greeting clients/prospects/vendors
• Ability to complete multiple assignments/projects with quality, accuracy and within set deadlines
• Exceptional attention to detail
• High school diploma or GED

Additional Qualifications

• Associate's degree
• Work Experience Banking or financial services 1-3 years
• Branch Banking 1-3 years
• Lending 0-12 months

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation

Compensation range (base pay): $47,613.00-$78,560.00. This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

Benefits

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance