Relationship Associate

About the role

We are seeking a Relationship Associate with experience in managing accounts, analyzing data, building relationships, and working as part of a team to meet branch goals. You will be part of a small, local team responsible for providing financing (floorplanning) for independent auto dealers.

Responsibilities

• Identify dealer needs to promote product solutions and campaigns.
• Manage accounts and enhance dealer growth by engaging in focused performance-related discussions.
• Manage, service, and mitigate risk on customer accounts.
• Manage existing accounts and drive new growth opportunities.

Requirements

• Two years of experience in customer-facing, sales, or sales support roles.
• A valid driver's license with reliable and dedicated transportation.
• Ability and desire to frequently travel 25-50% within your market to support our current and prospective customer base.
• Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity and the ability to adapt.
• High level of accountability towards local goals and business targets.

Qualifications

• Previous auto industry experience is a plus.
• Experience with Google Workspace, Salesforce, and Tableau is a plus.
• Bilingual skills are preferred.

Skills

• Customer relationship management (CRM) tools.
• Attention to detail.
• Effective communication and problem-solving skills.

Benefits

• Competitive pay.
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US).
• Immediately vested 401K (US) or RRSP (Canada) with company match.
• Paid vacation, personal, and sick time.
• Paid maternity and paternity leave (US).
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US).
• Royalty-free Employee Assistance Program.
• Leap into Service Day to volunteer.
• Tuition reimbursement for eligible programs.
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization.
• Company culture of internal promotions, diverse career paths, and meaningful advancement.

Pay

Competitive pay.

Schedule

Immediate vesting of 401K (US) or RRSP (Canada) with company match.

Benefits

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US).
• Immediately vested 401K (US) or RRSP (Canada) with company match.
• Paid vacation, personal, and sick time.
• Paid maternity and paternity leave (US).
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US).
• Royalty-free Employee Assistance Program.
• Leap into Service Day to volunteer.
• Tuition reimbursement for eligible programs.
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization.
• Company culture of internal promotions, diverse career paths, and meaningful advancement.