Rehab Tech/Admin Specialist - Lakeview Part time 32 hrs week

Job Description

We are seeking a dedicated and detail-oriented Rehab Tech/Admin Specialist to join our Outpatient Rehabilitation Services team in Lakeview. This is a part-time, hourly position (32 hours per week) with a flexible Monday-Friday schedule.

Responsibilities

• Follows standard precautions and Northwestern Medicine infection control policies and procedures consistently.
• Manages and operates equipment safely and correctly, cleans equipment according to standards.
• Independently maintains all equipment cleaning logs and performs monthly maintenance.
• Ensures EOC meets JCAHO standards at all times.
• Demonstrates competence in performing tasks identified as appropriate treatment for the Rehab Services Tech.
• Treats patients under direct clinical supervision and anticipates therapist’s needs during patient care.
• Demonstrates ability to communicate promptly to the therapist any observed changes in patient status and responses (e.g. pain, changes in condition, distress).
• Clarifies with the therapist any special procedures or observations necessary.
• Interacts professionally with patient/family and involves patient/family in the formation of the plan of care under the discretion of the therapist.
• Provides explanation to patient and family prior to administering care to patients; answers questions within scope of practice.
• Consults other departments as appropriate to provide for interdisciplinary approach to the patient’s needs.
• Follows all policy and procedures for documentation of treatment appropriately rendered by the rehab tech.
• Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit.
• Provides accurate information and timely updates to patients and customers.
• Schedules, confirms, and reschedules patients for visits at Rehabilitation Services and its satellite locations.
• Additional responsibilities may include:
• Obtains patient consents/authorizations.
• Manages department specific Rehabilitation Services Call List and communication needs.
• Accurately identifies patient medical record number to avoid duplication of records in system.
• Obtains and updates patient demographic, insurance and billing information.
• Collections co-payments, past due balances and point of service payments.
• Posts payments, process billing information and perform “end of day” cash drawer closing.
• Manages faxing documentation to insurance companies and/or physician offices for authorization and signatures for Plan of Care as appropriate.
• Manages clinic inventory.

Qualifications

• High School Diploma.
• BLS Certified with the American Heart Association within 90 days of hire.
• Preferred: Bachelor’s degree.
• Previous experience in a healthcare setting.
• Working knowledge of medical terminology.
• Bilingual.