Rehab Support Assistant (Medical Clerical Support Staff) Bronson South Haven- PRN, Variable Shift

About the role

Bronson Rehabilitation Services is seeking a Rehabilitation Support Assistant to support our rehab team. Key responsibilities include greeting and checking in patients, scheduling and confirming appointments, verifying insurance, and managing patient records.

Responsibilities

• Greet and check in patients
• Schedule and confirm appointments
• Verify insurance and help with authorizations
• Answer phones and take messages
• Collect payments (at some locations)
• Keep patient records organized and up to date
• Help manage supplies and keep the office running smoothly

Requirements

• Friendly and professional demeanor
• Comfortable using computers and learning new systems
• Ability to work well in a fast-paced environment
• Great at multitasking and paying attention to details
• Experience in a medical or office setting (6–12 months preferred)
• A high school graduate (or GED)
• Knowledge of medical terminology and coding (CPT, ICD-10)
• Familiarity with healthcare systems like Epic, Medic, or Misys

Qualifications

• High school diploma or general education degree (GED)
• 2-3 years general work experience (hospital preferred), or equivalent combination of education and experience
• 6-12 months of related experience
• Experience with third party billing (including county, state and federal)
• Medical Terminology, CPT and ICD-10 coding
• Previous computer experience including hospital-based programs (i.e. Epic/Medic/Misys/Tiger or other practice management system)
• Keyboarding and computer skills
• Accurate filing
• Professional communication
• Excellent customer service skills
• Light clerical duties as assigned
• Maintain confidentiality of sensitive medical information
• Concentrate and pay close attention to detail
• Ability to multi-task
• Establish effective working relations with office staff and employees in a team

Skills

• Computer skills
• Medical terminology and coding
• Healthcare systems knowledge
• Customer service skills
• Basic office equipment use

Benefits

• Competitive salary
• Shift differential pay
• Comprehensive wellness program
• Rotating weekends
• Benefits start on Day 1
• Work with a supportive and friendly team
• Opportunities to learn and grow in the healthcare field

Pay

• Details about pay structure not specified

Schedule

• Variable shift
• Part-time
• Scheduled weekly hours 10