Rehab Product Support Associate (CO, NM, WY & El Paso, TX)

About the Role

To work with Field Sales as a comprehensive team to help develop and focus on applications and configurations of advanced Rehab products.

Responsibilities

• Focus on the continued training, development, and support for Rehab products (large portion to include Q Logic electronics) for customers, therapists, and VA facilities.
• Communicate consistently with Rehab Product Specialists, Regional Managers, and the Quantum Team in order to fulfill needs of Rehab providers in the assigned Field Sales territory.
• Travel throughout the assigned territory to provide training and presentations on Quantum Products with a large focus on Q Logic electronics.
• Assist with education presentations and technical training, when applicable in the territory.
• Communicate Quality Assurance issues and concerns.
• Report field data regarding growth opportunities within your assigned territory to Rehab Product Specialists and Regional Manager.
• Maintain inventory on demo chairs, electronics, and accessories needed in the field.
• Maintain cost-effective time and territory management.
• Submit monthly expenses and weekly itineraries for travel.
• Assist providers and their technical staff in troubleshooting and repairs of units in the field.
• Participate in VA clinics and VA-related activities.
• Ensure all safety and security rules are strictly observed and any accidents, incidents, or injuries are promptly reported to management.
• Complete the Annual CTPAT Security Training.
• Focus on continuous improvement and consistently demonstrate good business judgment.
• Work effectively with all Pride departments to exceed internal and external expectations.

Requirements

• Must be a team player, friendly, professional, detail-oriented, and honest.
• Ability to multi-task, problem-solve, and prioritize in a fast-paced working environment.
• Work with multiple departments as a cross-functional team.
• Assemble and troubleshoot mechanical and electrical devices.
• Travel for the company and transport demo equipment as business needs dictate.
• Lift/Push/Pull up to 50 lbs.
• Relentless drive to achieve advancement and continuous improvement.
• Basic working knowledge of Microsoft Office Word, Excel, and PowerPoint.
• Excellent web navigation skills.
• Excellent verbal and written communication skills.
• Excellent planning, customer service, public speaking, and presentation skills.
• At least 1 year of experience with Electro-Mechanical Applications in a Health Care Industry, Sales, Manufacturing, and/or Production environment OR, in lieu of experience, an Associate Degree in a field related to Health Care OR, in lieu of a related Associate Degree, a Bachelor's Degree.
• High School Diploma or GED.
• Must be legally authorized to work in the United States without sponsorship now, or in the future.

Preferred Qualifications

• Basic working knowledge of Pride operating systems.
• Basic knowledge of clinical diagnoses and equipment considerations.
• Strong mechanical and/or electrical assembly and troubleshooting skills.
• At least 2 years of experience within the Mobility Industry.
• Current or previous successful employment experience with Pride Mobility Products Corporation.
• Associate Degree in a Health Care related field.
• Assistive Technology Professional (ATP) Certification.

Pay

$56,630 with commission potential after 90 days.

Details

This job description is not intended to be all-inclusive. This is a safety-sensitive position. In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act.