Rehab Department Coordinator

About the role

Provides administrative support to unit-based and hospital-wide clinicians and staff, serving as the liaison between patients, visitors, and clinicians. Expected to effectively organize priorities, complete tasks on time, and manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow, including communication to key players regarding patient admissions, discharges, and transfers. Also expected to provide outstanding services for every customer interaction.

Responsibilities

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• GGreets and interacts with patients, families, visitors, and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes, and manages information at the central nursing station and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters accurate, timely information into the electronic medical record for admissions, discharges, and transfers to facilitate efficient patient throughput.
• May assist the manager with payroll duties, staff scheduling, or supervision of unit secretaries.

Qualifications

• Education: High School Diploma or Equivalent required or Associate's Degree in related field of study preferred.
• Licenses and Credentials: Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. preferred.
• Experience: Administrative support experience 2-3 years preferred.

Knowledge, Skills And Abilities

• Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Physical Requirements

• Standing: Occasional (3-33%)
• Walking: Occasional (3-33%)
• Sitting: Constantly (67-100%)
• Lifting: Occasional (3-33%) up to 35 lbs
• Carrying: Occasional (3-33%) up to 35 lbs
• Climbing: Rarely (Less than 2%)
• Balancing: Occasional (3-33%)
• Sitting: Constantly (67-100%)
• Reaching: Occasional (3-33%)
• Gross Manipulation (Handling): Constantly (67-100%)
• Fine Manipulation (Fingering): Frequently (34-66%)
• Feeling: Constantly (67-100%)
• Foot Use: Rarely (Less than 2%)
• Far Vision: Constantly (67-100%)
• Near Vision: Constantly (67-100%)
• Talking: Constantly (67-100%)
• Hearing: Constantly (67-100%)