Regulatory Operations Specialist, YouTube Trust and Safety

About the role

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

Responsibilities

• Own, manage, and resolve policy escalations from legal and regulatory teams, driving alignment with Trust and Safety and Legal leads.
• Enforce YouTube's Community Guidelines, including coordinating timing, internal alignment, and internal and external communications.
• Work closely with Legal to address sensitive/challenging policy escalations, including investigations related to trends.
• Operationalize new regulations for YouTube Trust and Safety, and manage, maintain, and improve those compliance operations.
• Drive operational improvements, including working with Product, Operations, and Engineering on technical solutions and demonstrate excellence in operations management, ensuring all escalations are triaged, tracked, investigated, resolved, and communicated accurately using internal tools and systems.

Requirements

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in data analytics, trust and safety, policy, cybersecurity, or related fields.

Preferred qualifications

• Experience in building dashboards, data collection/transformation, data visualization or experience in a scripting/programming language (e.g. Python).

Pay

$95,000 - $135,000 (USD) + 15% bonus target + equity + benefits