Regulatory & Licensing Coordinator

About the role

The Regulatory & Licensing Coordinator supports Ziply Fiber's Legal and Regulatory team, focusing on municipal and state licensing. Key responsibilities include researching and determining licensing requirements, preparing and submitting applications, tracking renewals, and providing administrative support.

Responsibilities

• Independently research and determine licensing requirements for municipal and state jurisdictions
• Prepare, submit, and track license applications through approval
• Manage the full lifecycle of existing licenses, including maintaining a comprehensive license database, monitoring renewal deadlines, and ensuring timely renewals
• Support entity and subsidiary records and annual filings
• Support litigation efforts by processing subpoenas and legal requests, coordinating with internal stakeholders, gathering responsive documents, and ensuring timely responses
• Maintain and update the litigation tracker to ensure accurate status reporting and visibility into pending matters
• Assist with matter intake and holds; coordinate discovery support and document collection; process subpoenas and responses; and maintain organized, auditable files
• Handle document processing, electronic signatures, and contract tracking; ensure timely routing, execution, and escalation
• Format and review letters, contracts, and policies
• Maintain organized business files and records in accordance with company retention policies; support audits, reporting, and retrieval of executed agreements and documents as needed
• Process invoices and expense reports for the Legal, Regulatory, and External Affairs team
• Cook up travel arrangements and itineraries for team members, including booking flights, accommodations, and ground transportation
• Manage calendars and coordinate meetings, including scheduling and organizing meeting logistics
• Monitor the Legal inbox; triage, route, and respond to incoming inquiries in a timely manner
• Aid in onboarding new team members

Requirements

• High school diploma or GED
• Bachelor’s degree or equivalent practical experience in legal operations or administrative support within a corporate or law firm environment
• Minimum of three (3) years of experience in a law firm or corporate legal department, including experience supporting legal operations, contracts, regulatory, or corporate matters (or equivalent experience)
• Strong proficiency in Microsoft Office 365 (i.e., Outlook, PowerPoint, Excel, and Word)
• Experience implementing new technology and process improvements; familiarity with matter trackers, AI tools, and project management platforms (e.g., Smartsheet) or similar systems preferred
• Demonstrated project management skills, including the ability to independently manage multiple projects with shifting priorities while ensuring precision and excellence
• Proactive, resourceful self-starter with sound judgment on when to seek guidance; strong followthrough and ownership mindset
• Comfortable in a dynamic environment where priorities can change rapidly while delivering results efficiently
• Strong interpersonal, written, and verbal communication skills; ability to build trusting partnerships with non-legal colleagues
• Proven ability to maintain strict confidentiality and exercise professional judgment when handling sensitive data
• Ability to work overtime as needed

Qualifications

• High school diploma or GED
• Bachelor’s degree or equivalent practical experience in legal operations or administrative support within a corporate or law firm environment
• Minimum of three (3) years of experience in a law firm or corporate legal department, including experience supporting legal operations, contracts, regulatory, or corporate matters (or equivalent experience)
• Strong proficiency in Microsoft Office 365 (i.e., Outlook, PowerPoint, Excel, and Word)
• Experience implementing new technology and process improvements; familiarity with matter trackers, AI tools, and project management platforms (e.g., Smartsheet) or similar systems preferred
• Demonstrated project management skills, including the ability to independently manage multiple projects with shifting priorities while ensuring precision and excellence
• Proactive, resourceful self-starter with sound judgment on when to seek guidance; strong followthrough and ownership mindset
• Comfortable in a dynamic environment where priorities can change rapidly while delivering results efficiently
• Strong interpersonal, written, and verbal communication skills; ability to build trusting partnerships with non-legal colleagues
• Proven ability to maintain strict confidentiality and exercise professional judgment when handling sensitive data
• Ability to work overtime as needed