REGULATORY CONSULTANT (WT: MS COMPLIANCE OFFICER I) - 76004297 1

Requisition No: 877666
Agency: Highway Safety and Motor Vehicle
Location: Tallahassee, FL
Salary: $34,964.88 Annually
Closing Date: 08/18/2026

About the Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Responsibilities

• Work closely with the Operations Services Supervisor and work independently, drafting and editing procedures and special correspondence related to motor vehicle titles and registrations, and vessel titles and registrations.
• Answer and respond to telephone calls that require technical knowledge and problem solving.
• Respond to questions from the Motor Vehicle Q & A Board, posting the responses for tax collectors.
• Assist with training to implement motor vehicle and vessel title and registration laws and procedures.
• Assist with analyzing documentation which may impact the bureau.
• Prepare and recommend changes to special reports and projects.
• Draft technical and complex correspondence.

Requirements

• Skill in the use of Microsoft Applications including Word, Excel, Adobe, and PowerPoint.
• Skill in the use of Florida Real-time Vehicle Information System (FRVIS), Florida Driver License Information System (FDLIS), and Adobe.
• Knowledge of Florida statutes, policies, and procedures as they relate to motor vehicles and vessels.
• Knowledge and skills as they relate to Department issuance systems.
• Ability to analyze data, identify problem areas, and make improvement recommendations.
• Ability to identify and research programmatic issues in a timely manner.
• Ability to verify data or accuracy.
• Ability to effectively manage daily workload and prioritize multiple tasks and projects.
• Ability to use tools to effectively track program and management.
• Ability to work individually and as a team with business users from other bureaus and technical staff.
• Ability to scrutinize a problem and determine possible solutions for its resolution.
• Ability to communicate effectively both in writing and verbally in an organized and precise manner with both technical and non-technical partners.
• Ability to resolve customer complaints or issues in a tactful and courteous manner.
• Strong analytical, problem-solving, and conceptual skills.
• Ability to quickly assimilate information and make timely decisions.
• Ability to demonstrate innovation in service quality and ways in which it can be improved within specific limitations.
• Ability to establish and maintain effective working relationships with others.

Preferred Qualifications

• Experience in preparing correspondence or written communication, conducting research, and providing customer service.
• Experience using Florida Real-time Vehicle Information System (FRVIS), Florida Driver License Information System (FDLIS), Online Registration and Identity Operating Network (ORION), and Adobe.

Benefits

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

General Information

• The selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, including a check of criminal history records of the FBI.
• FLHSMV employees are paid once a month on the last workday of each month.
• All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.
• Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735).
• The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing.
• Veterans’ Preference: Candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements.