Regulatory and Compliance Pharmacy Technician (Onsite)

About Southend Pharmacy

Southend Pharmacy is a modern 503A compounding pharmacy built on clinical precision, operational clarity, and a human‑first approach. Licensed in 35+ states and focused on longevity‑aligned therapeutics, we support providers and their patients with precision in compounding and transparent processes. We operate at the intersection of innovation, ambition, and clinical excellence—blending precision, clarity, and compassionate support to help providers deliver patient‑centered, clinically guided care across every step of the treatment journey.

This full‑time, onsite position is based at 4802 North Sam Houston Parkway West, Suite 100, Houston, TX 77086. Candidates must be able to work onsite during their assigned schedule.

Job Summary

The Regulatory and Compliance Pharmacy Technician will ensure that pharmacy operations remain compliant with all applicable laws, regulations, and professional standards. This highly specialized role focuses on quality assurance, risk management, and regulatory compliance, directly impacting patient safety and well‑being.

Key Responsibilities

• Facility Monitoring: Conduct internal pharmacy audits to prepare for Texas State Board of Pharmacy (TSBP) inspections and other accreditation reviews; identify and document compliance risks or deviations with thorough discrepancy and incident reports; monitor inventory, track controlled substances, and implement diversion prevention strategies; ensure documentation meets audit and regulatory requirements.
• Facility Compliance: Ensure adherence to federal and state pharmacy laws and regulations (FDA, DEA, HIPAA, state boards); monitor and maintain compliance with USP <795>, <797>, and <800> compounding standards; assist in developing, reviewing, and updating Standard Operating Procedures (SOPs); stay current on evolving pharmacy laws and provide timely updates and education to staff; collaborate with management on incident reporting, root‑cause analysis, and corrective action plans.
• Staff Compliance: Maintain accurate licensure records for pharmacists and technicians; act as compliance liaison for provider onboarding, vendor management, and third‑party documentation; ensure compliance‑related acknowledgments and training are tracked and documented for all pharmacy staff; serve as a trusted point of contact for compliance‑related questions or concerns.

Requirements

• High school diploma or equivalent.
• Minimum of 3 years of pharmacy technician experience in a regulatory, compliance, or compounding environment.
• Valid pharmacy technician license and relevant certifications (e.g., PTCB, NHA).
• Demonstrated experience monitoring and maintaining compliance with USP <795>, <797>, and <800>.
• Strong knowledge of federal and state pharmacy laws and guidelines (FDA, DEA, HIPAA, TSBP).
• Proven ability to identify compliance risks or deviations and recommend corrective actions.
• Proficiency with compliance and pharmacy management software (e.g., DocuSign, Simplifi 797, Microsoft Excel/Word, or other regulatory tracking systems).

Preferred Requirements

• Experience supporting compounding in a 503A or 503B specialty pharmacy setting.
• Sterile Compounding IV certification.
• Experience in cleanroom or aseptic compounding practices.
• Bachelor’s degree in healthcare administration, liberal arts, or related field.
• Hands‑on experience developing, reviewing, and updating SOPs for compliance and compounding.
• Familiarity with pharmacy audit software, quality tracking platforms, or compliance monitoring tools.
• Strong understanding of healthcare regulations and sterile compounding best practices.

Physical Requirements

• Ability to sit for extended periods at a desk and work on a computer.
• Ability to communicate effectively in person, over the phone, or via virtual meeting.
• Ability to maintain focus in a typical office environment with moderate noise levels.
• Ability to perform repetitive motions with hands and arms, such as typing.

Benefits

• Full benefits package including medical, vision, dental, 401(k) with company match, PTO, flex days, holidays, and more.

Southend Pharmacy does not provide employment visa sponsorship now or in the future. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.

Southend Pharmacy is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace where all team members feel valued and respected.