Regulatory Affairs Associate

FreedomCare is a healthcare company dedicated to revolutionizing the home care industry since 2016. We support patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S. We pride ourselves on our values: Here For You (service, empathy, and availability), Own It (drive and ownership), Do the Right Thing (high integrity), and Be Positive (great attitude and a can-do approach to challenges).

About the role

This is a remote position with potential travel to our main office in New York or the FreedomCare hub closest to you for meetings and/or collaboration. The Regulatory Affairs Associate coordinates the development, review, maintenance, and distribution of organizational policies and procedures. This role supports policy governance by maintaining documentation, tracking review cycles, coordinating cross-functional input and approvals, and ensuring policies remain aligned with regulatory requirements and operational standards. The position also provides administrative and project support for compliance-related initiatives, audits, training, and policy implementation efforts.

Responsibilities

• Coordinate the development, review, approval, distribution, and ongoing maintenance of organizational policies and procedures, including drafting support, formatting, standardization, and version control.
• Maintain policy repositories and review schedules to ensure documents remain current, accessible, and updated in accordance with regulatory and organizational requirements, including annual and ad hoc updates.
• Assist with drafting policy language and formatting documents to organizational standards.
• Collaborate with the Regulatory Associate, Manager of Regulatory Affairs, and other stakeholders to monitor regulatory changes, support policy alignment with compliance and operational requirements, and assist with audits, surveys, accreditation reviews, corrective action follow-up, and related implementation efforts.
• Serve as a liaison across departments to gather input, coordinate reviews and approvals, support implementation of policy updates, and provide guidance on policy requirements and procedural expectations.
• Prepare and maintain reports, logs, dashboards, acknowledgments, approval records, and other documentation related to policy management and compliance activities.
• Coordinate policy-related training materials and support onboarding and ongoing compliance education initiatives tied to organizational policies.
• Perform additional compliance duties as assigned.

Requirements

• Associate degree required; Bachelor’s degree in Healthcare Administration, Business Administration, Public Administration, Compliance, or a related field preferred.
• 2–4 years of experience in administrative support, policy coordination, compliance support, healthcare operations, document management, project coordination, or a related field strongly preferred.
• Experience working in a regulated environment, preferably healthcare, and supporting large volumes of documentation across multiple stakeholders is highly preferred.
• Regulatory knowledge and experience in policy and procedures management are essential.
• Strong project management aptitude/experience.

Skills

• Strong understanding of document management, policy administration, tracking processes, and administrative support work within a regulated environment.
• Strong written, verbal, organizational, and follow-through skills.
• High attention to detail and ability to manage multiple priorities, recurring deadlines, and ad hoc requests.
• Proficiency in Microsoft Office Suite and experience using document repositories, shared drives, or other document management and tracking systems.
• Ability to understand and apply regulatory or policy requirements and communicate them clearly to stakeholders.
• Strong collaboration, coordination, and stakeholder support skills with the ability to act as a resource for colleagues with less compliance knowledge or expertise.
• Ability to handle confidential and sensitive information with professionalism, discretion, and sound judgment.

Benefits

• Competitive compensation.
• Medical benefits.
• Retirement plans.
• Wellness programs.
• Fun company events.
• Ongoing learning opportunities to grow your career.

Pay

Base pay for this role ranges between $60,000 and $70,000 per year at the commencement of employment. Compensation decisions depend on factors such as skill set, years of relevant experience, education, location, and licensure/certifications.