Registration Specialist - Puyallup

About the role

This position is the first impression of TRA Medical Imaging. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead.

Responsibilities

• Greet and register patients for radiology procedures, ensuring their comfort and answering their questions.
• Verify patient insurance coverage and demographics; ensure paperwork is complete for the specific modality and communicate with other medical facilities as needed.
• Collect account payments.
• Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing, and keeping workstations/patient areas clean and organized.
• Responsible for document scanning and navigating the RIS system.
• Check work email daily.
• Follow HIPAA privacy and security policies and procedures.

Qualifications

High School Diploma or GED equivalency required. Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience.

Skills

• General knowledge of radiology procedures including Mammography, Bone Densitometry, Ultrasound, CT, MRI, NM, FL, PET, and IR.
• Working knowledge of CPT codes and the RIS system.
• Proper phone etiquette and correct grammar.
• Ability to demonstrate effective customer service skills.