Registration Specialist - PRN

Minimum Qualifications

• High school graduate or equivalent.
• State criminal background check and Federal (if applicable), as required for regulated areas.

Core Job Duties and Responsibilities

• Obtain demographic, billing, and insurance information from patient, family, or legal guardian and enter it into the registration/billing systems for service and claim processing; scan insurance cards and photo identification.
• Provide patients with information concerning insurance, payment of bills, and hospital procedures.
• Complete managed care responsibilities, including obtaining pre‑certification and authorizations.
• Prepare WVU Medicine standard consent form, notice of privacy practice, and other necessary paperwork related to registration; present to patient/family/legal guardian for signatures.
• Obtain electronic signature for consent to treat and patient financial obligations.
• Collect deposits, co‑payments, deductibles, and patient liability payments when applicable, provide patient receipt, and document payment in the registration/billing systems.
• Prepare armband for patient identification.
• Balance daily receipts and cash drawer for patient payments as needed.
• Follow up on accounts as indicated by system flags (courtesy dismissal, comments, red stickers).
• Initiate various screenings, obtain all pertinent information for coverage, and complete appropriate paperwork.
• Perform medical necessity checks and complete Advanced Beneficiary Notice as needed.
• Schedule, reschedule, or cancel patients in accordance with hospital workflows.
• Check for order completeness and validate order against scheduled service.

Physical Requirements

• Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping.
• Visual acuity within normal range.
• Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment.
• Sitting and/or standing for extended periods of time.
• Reading and comprehension ability.

Working Environment

• High‑volume, fast‑paced environment.
• Exposure to communicable disease.
• Frequent interactions with patients, medical staff, and support staff daily on a continual basis.

Skills and Abilities

• Ability to accurately utilize applicable computer software and equipment for access processing and to follow downtime procedures.
• Knowledge of procedures to report and document unsafe or hazardous conditions, incidents, and defective equipment in compliance with hospital policy.
• Considerable attention to detail, strong organizational skills, and ability to perform multiple tasks simultaneously.
• Ability to memorize a considerable amount of information and reference information not retained from written sources or appropriate personnel.
• Understanding of medical insurance requirements for payment and basic knowledge of covered services.
• Excellent written and verbal communication skills and ability to understand written and verbal communication.
• Basic knowledge of medical terminology.

Additional Information

• Scheduled weekly hours: 0
• Shift: Non‑Exempt (United States of America)
• Location: 327 Medical Park Drive, Bridgeport, West Virginia