Registration Specialist I - Muncie - Full Time Days
Indiana University Health · Muncie, IN · 2 wk ago
AdministrativeFull-time
Hours: Monday–Friday, 8:00 AM–5:00 PM (no weekends or holidays)
Location: 5501 W Bethel Ave STE C, Muncie, IN 47303
About the role
Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.
Responsibilities
- Checking patients in and out
- Updating registration information and insurance
- Scanning, faxing, and processing credit/debit card payments
Requirements
- High School Diploma or GED (required)
- Customer service experience
- Medical office experience
- Proficient with computers
- Ability to learn and retain medical coding (ICD-10, CPT coding preferred)
- Ability to interpret insurance information
- Knowledge of clinical practices and medical terminology preferred
- Basic proficiency in MS Office (Word, PowerPoint, Excel)