Registration Representative / FT / Days

About the role

The Registration Representative ensures accurate, compliant patient registration and supports efficient admissions, documentation, and billing through precise data collection, clear communication, and consistent professional service. This is an onsite, full-time, days position.

Responsibilities

• Collects accurate demographic, insurance, physician, and consent information while ensuring all required documentation—such as ABNs and advanced directives—is properly obtained and recorded.
• Processes patient registration materials by scanning insurance documents, preparing identification bands, completing admission charts, and entering compliant test and diagnosis data to support Medicare medical-necessity verification.
• Communicates clearly and professionally with patients, employees, nursing supervisors, and other departments to answer questions, coordinate direct admissions, and support smooth workflow across the Revenue Cycle.
• Maintains high-quality performance by achieving a QA score of 95% or higher, revising work based on feedback, and ensuring accurate data entry such as attending physician information for result routing.
• Demonstrates professional excellence by providing equitable care to all patients and participating as an active member of the Registration team.
• Prepares, prevents, protects, and responds to support the culture of safety.
• Works hours per week in accordance with offer letter or per attributes of position at transfer request. May be expected to work longer hours as necessary.
• Performs other duties as assigned.

Requirements

• High School Diploma or GED

Benefits

• Great health, dental, and vision plans
• Competitive wages
• Prescription drug coverage
• Flexible spending accounts
• Life insurance with AD&D
• Generous short-term and long-term disability plans
• Employer-matched 403(b) retirement plan
• Employer-sponsored cash balance pension plan
• Vacation and holiday time
• Generous tuition reimbursement
• Access to a cutting-edge facility with state-of-the-art technology
• Opportunities to grow and advance your career