Registration Representative

About the role

Triage incoming calls from various healthcare providers and coordinate new patient appointments.

Responsibilities

• Educate and screen new patients to ensure their plan of care is appropriate.
• Navigate patients through their entire plan of care.
• Other duties as assigned.

Requirements

• Basic knowledge of Microsoft Office products.
• Customer service and service recovery skills.
• Basic insurance knowledge.
• High school diploma or equivalent.
• One year of medical office experience preferred.
• Bilingual skills preferred.

Qualifications

• No specific qualifications mentioned.

Skills

• Basic knowledge of Microsoft Office products.
• Customer service and service recovery skills.
• Basic insurance knowledge.

Benefits

• Medical, Dental, Vision Insurance.
• Paid Time Off from Day One.
• 403-B Retirement Plan.
• 4 Weeks 100% Paid Parental Leave.
• Career Development resources.
• Mental Health Resources and Support.
• Pet Benefits.

Schedule

Monday – Friday, 9:00 - 6:00PM and 8:30 AM – 5:30PM as needed. Mainly 9:00 AM -6:00 PM.

Pay

$19.23 - $30.77 per hour.

Location

1724 N Mills Ave Suite 400, Orlando, FL 32803

Additional Information

• This facility is an equal opportunity employer.
• Background screening requirement applies to certain positions under Florida law.
• For more information about physical requirements, please visit Physical Requirements.