Registration | Full-Time

Responsibilities

• Provide reception duties and assure customers are routed courteously and efficiently
• Communicate effectively with all hospital departments and physician offices to facilitate required patient’s information
• Carefully screen patients for new address, new patient visit or update registration and informs patient of adequate information that must be presented at the time of the patient’s visit
• Absorb and relay information from patients to appropriate departments
• Operate switchboard in a courteous and professional manner
• Assist patients with filling out forms and provide information regarding the services provided

Requirements

• Excellent communication skills to include oral comprehension, oral expression, written comprehension, and written expression
• Computer & Electronic Health Record experience
• High School graduate; 2 years of clerical experience preferred
• Outstanding public relations/customer service experience
• High level of personal presentation
• Ability to maintain accuracy with interruptions
• Ability to use sound judgement and cope with potentially stressful situations
• Ability and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values (e.g., efficiency & financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect).
• Ability and willingness to exhibit behaviors consistent with principles for service excellence.
• Medical Terminology preferred
• Bilingual English/Spanish preferred