Registration Authority I

At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.

About the role

The Junior RA role provides entry-level, on-site support as a Registration Authority for the Defense Information Systems Agency (DISA) J6 C4E supporting the DoD’s Public Key Encryption/Infrastructure (PKE/I) implementation. Duties include providing specialized expertise to assist Registration Authority (RA) personnel in the creation of NIPR and/or SIPR PKI tokens, and interfacing with Trusted Agents for token request, distribution, and unlocking PINs.

Responsibilities

• Monitor Registration Authority (RA) Operations in accordance with DoD PKI RA-LRA CPS, DoD Registration Practice Statement (RPS), and internal Joint Service Provider (JSP) processes and procedures to ensure RA Operations are aligned with DISA audit requirements.
• Provide outstanding customer support and knowledge transfer.
• Issue Non-Person Entity (NPE), user, admin, group, role, VIP, and mobile code-signing certificates.
• Support revocation, suspension, and restoration of a certificate on Unclassified and/or Classified networks.
• Support registration and/or termination of RAs and Trusted Agents (TAs).
• Perform third-party key recovery.
• Possible off-hours work to support releases and outages.

Requirements

• 1-3 years' experience in Information Assurance / Cybersecurity.
• 1-3 years' experience in technical positions focusing primarily on DoD or Federal PKI or PKE (concurrent and/or overlapping experience acceptable).
• 0-1 years' experience as Registration Authority / Key Recovery Agent (RA/KRA) on NIPR and SIPR.
• Required certification: DoD 8570 IAT Level II (e.g., Sec+).
• Active Secret clearance (must have clearance to start).

Skills

• Good communication and interpersonal skills.
• Ability to follow policies and procedures.
• Ability to communicate information and ideas clearly, and respond to questions effectively.
• Aptitude to address negative situations and resolve them positively.
• Excellent team skills; thorough with strong communications.
• Demonstrates initiative and is results-oriented with flexibility and tenacity.
• Ability to continuously adjust priorities to reflect changing circumstances.
• Ability to work in a dynamic cross-organizational team environment.
• Strong dedication to providing quality customer service.
• Effective problem-solving and decision-making skills.
• Strong analytical skills, including the ability to quickly identify system issues or determine if other teams need to be involved in resolving an issue.
• Ability to manage own projects, including customer communications, as well as work as part of a larger team managed by a project manager.

Working Conditions

General office environment.

Core Values

Employees of Agile Defense are our number one priority, and the importance we place on our culture is fundamental. Our culture is defined by the 6Hs, values that guide everything we do:

• Happy - Be Infectious: Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
• Helpful - Be Supportive: Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
• Honest - Be Trustworthy: Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
• Humble - Be Grounded: Success is not achieved alone; humility ensures a culture of mutual respect, encouraging open communication and a willingness to learn from one another and take on any task.
• Hungry - Be Eager: Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
• Hustle - Be Driven: Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.