Jobs · Management · Missouri

Registration Attendant

Saint Francis Healthcare System · Cape Girardeau, MO · 1 mo ago
ManagementFull-time
We need to output HTML fragment with sections: Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Job Summary: description of role. Could be "About the role". We'll put that as

About the role

then

with the summary. Responsibilities: list of duties. The posting includes many responsibilities: check-in, preregistration, registration, preadmission, admission; obtaining demographic info; compliance with CMS, government payors, commercial and third party payors, EMTALA, Joint Commission; ensuring compliance, requirements, benefit verification, preauthorization, signatures on consent, co-pay collection, other payments, obtaining info, pictures and signature on HIPAA forms, issuing Medicare/Tricare Important Messages and Patient Rights and Responsibilities; obtaining photo ID, insurance cards, signed forms and orders; scanning into medical record; working and maintaining system work queues; answering telephone, faxing, scanning, DPM’s, various other duties; cross-trained with System Scheduling, Authorization, & Referrals; works closely with other personnel; promotes harmonious intra and inter departmental relationships; delivers quality customer service; adheres to Mission, Vision, Values; works with restricted/confidential info; any duties as assigned. We'll put those in

  • items. Requirements: Education, Experience, etc. The posting includes: Education: High School Diploma or equivalent required. Certification & Licensures: N/A (we should not include if N/A). Experience: Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred. Ability to proficiently utilize a computer and software programs is essential. Must maintain a professional and courteous manners in dealing with customers and staff in all manners of communication. Must demonstrate appropriate and timely independent judgment. We can treat these as Requirements (maybe also Qualifications). The instruction says we can have sections like Requirements, Qualifications, Skills. We need to decide which to include based on content. We have education, experience, skills (computer proficiency, communication, judgment). Could combine into Requirements and Skills. We also have Benefits: The posting includes Total Rewards: comprehensive health coverage, medical, prescription, dental, vision; Saint Francis Medical Services Discount; Earned Time Off (ETO); Retirement benefits including SFHS immediate matching; Education Assistance up to $5,000 per calendar year for one year of service after graduation; Other benefits: Benefit Support through Health Advocate, Employee Assistance Program, Flexible Spending Accounts, Identity Theft Protection, Pet Insurance, Earned Wage Access. Also mention eligibility for colleagues working at least 24 hours per week. So we have benefits content. Pay: Not mentioned. So we should NOT include Pay section. Schedule: The posting includes Shift: Monday-Friday 7:30am-4:00pm. That's schedule. So we include Schedule section. We also have "About the role" maybe from Job Summary. We need to avoid boilerplate: remove EEO, legal, application instructions, etc. Also remove "Current Saint Francis Colleagues - Please click HERE to login and apply." That's application instruction; remove. Also remove "Shift JOB DETAILS AND REQUIREMENTS" maybe heading but we will incorporate. We must preserve all substantive information. Let's craft HTML:

    About the role

    The Registration Specialist is responsible for check-in, preregistration, registration, preadmission, and admission. These functions include but are not limited to obtaining accurate and thorough demographic information, responsibility for adhering to compliance with CMS, government payors, commercial and third party payors, EMTALA, and The Joint Commission rules and regulations and ensuring compliance, requirements, benefit verification, preauthorization requirements, signatures on consent for treatment, co-pay collection and other payments on previous balances, obtaining information, pictures and signature on HIPAA forms, issuing Medicare/Tricare Important Messages and Patient Rights and Responsibilities.

    Then Responsibilities:

    Responsibilities

    • Obtaining photo ID, insurance cards, signed forms and orders (when applicable) and scanning into the medical record at the time of registration/admission.
    • Working and maintaining system work queues.
    • Answering the telephone, faxing, scanning, DPM’s, and various other duties assigned by the manager.
    • Being cross‑trained with System Scheduling, Authorization, & Referrals to assist as needed.
    • Working closely with other personnel to ensure a smooth, timely flow of patients and information to maximize reimbursement for services.
    • Promoting harmonious and efficient intra and inter departmental relationships and delivering quality customer service.
    • Adhering to the Mission, Vision, Values and Philosophy of the department and Saint Francis Healthcare System.
    • Constantly working with and maintaining restricted or confidential information from many sources within the Healthcare System.
    • Performing any and all duties as assigned by the Supervisor, Manager.
    But we already covered some duties in About the role; we might duplicate. However we need to preserve all substantive info; we can keep both but ensure not duplicate exact sentences. Could combine. But it's okay to have some overlap as long as we preserve. However we should avoid duplication of identical lines. The About the role paragraph already includes many items; we could keep responsibilities as a list of additional duties not covered. But to be safe, we can keep responsibilities as a list summarizing the duties (maybe more concise). However the instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we must not lose detail. If we summarize, we might lose detail. Better to keep the detailed list as is, and maybe not have About the role duplicate. But we need About the role section; we could keep a brief summary but must preserve all detail; we could put the detailed list in Responsibilities and keep About the role as a short overview that doesn't omit details? That would be summarizing away detail, which is not allowed. So we need to ensure we don't lose any detail. Perhaps we can put the entire description in About the role as a paragraph, and then Responsibilities could be omitted if it would duplicate. But the instruction says include a section ONLY when the posting has real, specific content for it. It doesn't forbid having overlapping content; but we should avoid filler. Overlap is not filler but duplication. Might be okay but better to avoid duplication. We could treat About the role as the Job Summary paragraph (the first paragraph). Then Responsibilities as a list of the specific duties enumerated after that (the bullet-like sentences). However the Job Summary paragraph already includes many of those duties; but we can still keep both as they are not identical; the paragraph is a narrative, the list enumerates specifics. It's not losing detail; it's just presenting same info in two formats. That might be acceptable. But to be safe, we could merge: Have About the role as a short paragraph that captures the essence but not lose detail? That would be summarizing away detail, which is disallowed. So we need to keep all detail somewhere. We could put all detail in Responsibilities list, and About the role could be just a heading with no content? Not allowed (must have real specific content). So we need to put some content in About the role that is not just a repeat. Perhaps we can use the first sentence: "The Registration Specialist is responsible for check-in, preregistration, registration, preadmission, and admission." That's specific and not repeated elsewhere? It is repeated in list maybe but we can keep. Let's extract the exact sentences from posting: "Job Summary The Registration Specialist is responsible for check-in, preregistration, registration, preadmission, and admission. These functions include but are not limited to obtaining accurate and thorough demographic information, responsibility for adhering to compliance with CMS, government payors, commercial and third party payors, EMTALA, and The Joint Commission rules and regulations and ensuring compliance, requirements, benefit verification, preauthorization requirements, signatures on consent for treatment, co-pay collection and other payments on previous balances, obtaining information, pictures and signature on HIPAA forms, issuing Medicare/Tricare Important Messages and Patient Rights and Responsibilities." That's a long sentence. We'll keep that as About the role paragraph. Then Responsibilities: we can list the remaining duties: "Responsible for obtaining photo ID, insurance cards, signed forms and orders (when applicable) and scanning into the medical record at the time of registration/admission. Responsible for working and maintaining system work queues. This position will also require answering the telephone, faxing, scanning, DPM’s, and various other duties assigned by the manager. This individual will be crossed trained with the System Scheduling, Authorization, & Referrals to assist as needed. Works closely with other personnel to ensure a smooth, timely flow of patients and information to maximize reimbursement for services. Promotes harmonious and efficient intra and inter departmental relationships and delivers quality customer service. Adheres to the Mission, Vision, Values and Philosophy of the department and Saint Francis Healthcare System. Constantly works with and maintains restricted or confidential information from many sources within the Healthcare System. Any and all duties as assigned by the Supervisor, Manager." We'll put each as
  • . Now Requirements: Education, Experience, etc. Education: High School Diploma or equivalent required. Certification & Licensures: N/A -> we should not include as it's N/A (no content). So skip. Experience: Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred. Ability to proficiently utilize a computer and software programs is essential. Must maintain a professional and courteous manners in dealing with customers and staff in all manners of communication. Must demonstrate appropriate and timely independent judgment. We can put these in Requirements section as list. Qualifications: maybe not needed. Skills: Could be computer proficiency, communication, judgment. But we already have them in Requirements; we could keep Requirements and not have Skills. Benefits: we have details. Schedule: Monday-Friday 7:30am-4:00pm. Now we need to output only HTML fragment. Let's craft:

    About the role

    The Registration Specialist is responsible for check-in, preregistration, registration, preadmission, and admission. These functions include but are not limited to obtaining accurate and thorough demographic information, responsibility for adhering to compliance with CMS, government payors, commercial and third party payors, EMTALA, and The Joint Commission rules and regulations and ensuring compliance, requirements, benefit verification, preauthorization requirements, signatures on consent for treatment, co-pay collection and other payments on previous balances, obtaining information, pictures and signature on HIPAA forms, issuing Medicare/Tricare Important Messages and Patient Rights and Responsibilities.

    Responsibilities

    • Obtaining photo ID, insurance cards, signed forms and orders (when applicable) and scanning into the medical record at the time of registration/admission.
    • Working and maintaining system work queues.
    • Answering the telephone, faxing, scanning, DPM’s, and various other duties assigned by the manager.
    • Being cross‑trained with System Scheduling, Authorization, & Referrals to assist as needed.
    • Working closely with other personnel to ensure a smooth, timely flow of patients and information to maximize reimbursement for services.
    • Promoting harmonious and efficient intra and inter departmental relationships and delivering quality customer service.
    • Adhering to the Mission, Vision, Values and Philosophy of the department and Saint Francis Healthcare System.
    • Constantly working with and maintaining restricted or confidential information from many sources within the Healthcare System.
    • Performing any and all duties as assigned by the Supervisor, Manager.

    Requirements

    • High School Diploma or equivalent required.
    • Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred.

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