Registration Associate - PRN

Job Responsibilities

• Communicates with patients, families, physicians, clinical staff, and insurance companies to obtain information and insurance verification to ensure quality patient care and payment of hospital accounts.
• Collaborates with Appeals department to overturn claims denials.
• Provides other registration, clerical, and billing support as required, including scheduling, chart creation, charge entry, scanning, and point-of-service collections.

Qualifications

• Experience: 1 year of experience in healthcare or related clerical, accounting, or customer service experience. Bachelor’s degree or equivalent education may be considered in lieu of experience.
• Preferred Qualifications: College degree, 1 year of experience in registration, Certified Patient Account Representative (CPAR) or Certified Healthcare Access Associate (CHAA), Experience using patient registration systems, insurance verification systems, and/or Medicaid portals.

Knowledge, Skills, And Abilities

• Understanding of and familiarity with medical terminology
• Basic knowledge of Microsoft Windows and Word
• Strong verbal/written communication skills
• Demonstrated arithmetic and word mathematical problem-solving skills
• Excellent customer service skills
• Proven ability to multitask and must be willing to work a flexible schedule, including nights, weekends, and holidays
• Ability to travel as needed to support multiple locations or different departments
• Ability to uphold highest level of customer service while covering any location