Registrar/Scheduler-PD

MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES

• Performs clerical duties, including word processing, scanning, typing, Email correspondence, filing, creating new records, inputting data into the Meditech System.
• Answers telephone, provides information to callers, routes calls as appropriate, takes clear, concise messages and contacts appropriate staff in order to promote prompt and effective communication.
• Accurately schedules, pre-registers and registers Diabetes Education Services outpatient appointments with educator, either for one to one consultation or group classes.
• Obtains referrals for all participants and ensures referral is correctly completed prior to scheduling appointment.
• Provides assistance with mailings of correspondence, announcements, follow up letters to patients.
• Generates insurance estimates and provided insurance counseling to participants prior to initial appointment.
• Maintains and files confidential patient records within the Diabetes Education department.
• Accesses ECW system to obtain current information on the participant as needed.
• Using the current Meditech computer system, accurately enters all demographics, registers patients, inputs charges and reconciles charges for Diabetes Education Program services.
• Using current computer system orders supplies or equipment necessary for the departments operation.
• Captures and coordinates department activities to assure patient flow is efficient.
• Greets participants and obtains necessary documents for registration.

Qualifications/Requirements

• High School graduate or equivalent.
• Prior experience with clerical responsibilities or in healthcare field.
• Fluent in English required with reading and writing proficiency.
• Computer skills required.