Registrar - Days
Mental Health Association of Rochester · Louisville, KY · 3 wk ago
HealthcareFull-time
About the Role
This position involves performing patient registration in computerized systems, verifying demographic and insurance details, and ensuring accurate data entry.
Responsibilities
- Obtain and verify current patient demographic and insurance information at each encounter.
- Schedule appointments, diagnostic tests, and consultations using electronic scheduling systems.
- Secure referrals, precertifications, and authorizations for tests and admissions.
- Collect payments from patients according to policies.
- Respond to incoming calls, prioritize, route messages, and provide excellent customer service.
- Coordinate correspondence, maintain and file patient charts, and assist with chart preparation.
- Send missed appointment notifications and manage follow-up communications.
Requirements
- No prior experience required; comprehensive on-the-job training provided.
- Desired qualifications include at least one year in a healthcare setting and a high school diploma or GED.
- Passion for patient care and community service is encouraged.