Registrar

Job Summary

Vista Medical Center is seeking a detail‑oriented and customer‑focused Registrar to join our Patient Access team. The Registrar will be responsible for greeting and registering patients, verifying insurance coverage, collecting and updating demographic information, and ensuring accurate documentation for billing and medical records. This position plays a vital role in delivering exceptional service and creating a positive first impression for our patients and their families.

Essential Job Functions

• Greet and assist patients, visitors, and staff in a courteous and professional manner.
• Register patients for inpatient, outpatient, and emergency services.
• Verify insurance eligibility and obtain necessary authorizations.
• Collect co‑pays, deductibles, and other patient payments.
• Accurately input and update patient information into the hospital information system.
• Provide patients with necessary forms and ensure completion prior to services.
• Maintain confidentiality of patient information in compliance with HIPAA regulations.
• Collaborate with clinical and administrative staff to ensure a smooth patient intake process.
• Answer and direct incoming calls as needed.

Qualifications

• High school diploma or equivalent required; associate's degree preferred.
• Previous experience in healthcare registration, medical office administration, or related field preferred.
• Knowledge of insurance verification and medical terminology a plus.
• Strong communication, customer service, and organizational skills.
• Ability to multitask in a fast‑paced environment and handle sensitive information with discretion.
• Proficient in Microsoft Office Suite and basic computer systems.

Schedule

Full‑time and part‑time shifts available, including days, evenings, weekends, and holidays as needed.

PM shift differential is available between 7:00 pm and 7:00 am.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• And more