Registrar

About the Role

This position oversees all student records, registration, and graduation services for students, faculty, and staff at the college. You will maintain and enhance the Colleague academic records and registration system, develop reports in collaboration with IT and research staff, and work closely with student and enrollment services offices to deliver innovative services to the campus community.

Responsibilities

• Manage setup and procedural components of all Colleague Academic Records and Registration modules.
• Process add/drops, withdrawals, grade rosters, grade changes, course substitutions, academic standing, address changes, and non-payment purges.
• Review transfer credit and maintain student records, ensuring accuracy, integrity, and confidentiality.
• Coordinate all aspects of graduation, including audits, commencement exercises, degree conferral approval, record updates, and diploma ordering/mailing.
• Ensure security and archival of student records in compliance with college, local, state, and federal regulations.
• Supervise and assist with processing admissions applications for prospective, current, and accepted students.
• Provide documentation and maintain standards required by external regulatory and accrediting agencies.
• Develop and manage college residency services and guidelines in accordance with state and federal laws.
• Review, develop, and implement policies and procedures, and manage departmental budgets.
• Direct the daily operations of the Registrar's Office, supervise staff, and serve as an internal consultant for academic policies.

Requirements

• Bachelor’s degree and experience in student services.

Preferred Qualifications

• Master’s degree or bachelor’s degree with 2+ years of experience in student services programs.
• Experience working at a two-year technical or community college.
• Knowledge of policies and procedures related to student records, registration, and graduation.

Skills

• Ability to communicate effectively with individuals and groups, work under pressure, and handle difficult situations with sound judgment and discretion.
• Proficiency in maintaining and securing confidential student records.
• Strong interpersonal skills to build productive relationships with faculty, staff, students, administrators, and the public.
• Highly proficient in technological office procedures, computer applications, and administrative policies; motivated to learn new technology.
• Ability to work independently, supervise direct reports, plan, organize, and perform assigned duties.
• Initiative in developing new services to enhance support for faculty, staff, and students.