Registrar

About the role

Responsible for accurate entry of all patient registration data and performing on-line insurance verification in accordance with HIPAA and compliance regulations. Maintains, promotes, and exhibits excellent customer service for McLaren Greater Lansing.

Responsibilities

• Receives complete bed requests and communicates with Administrative Nursing Supervisor in a timely fashion to plan, prioritize, and coordinate the admission and transfer of patients.
• Contacts physicians, physician offices, other healthcare agencies, and other departments to obtain orders that meet medical necessity and/or are complete (includes patient name, test(s) ordered, reason for test or diagnosis, patient name and birth date, physician signature; and meets medical necessity per CMS guidelines using on-line medical necessity tool).
• Completes medical necessity ABN forms and issues notification when necessary.
• Collects, verifies, and records patient demographic and insurance data prior to service if services are pre-scheduled. If services are not pre-scheduled, may obtain information at time of service.
• Obtains necessary signatures on all registration and insurance forms.
• Prepares and audits patient records to ensure that registration data is complete and accurate. Copies and distributes patient records as necessary.
• May collect patient co-pays, deductibles, and deposits prior to or at time of service as appropriate.
• Assures that all self-pay patients are directed to the Pre-Admission Review staff or the Financial Counselor.

Requirements

• High school diploma or equivalent.
• Minimum of six months patient registration or billing experience in acute care setting or physician office; or two years clerical experience that includes data entry, customer service, and recordkeeping; or Associates Degree in Medical Insurance Billing and Coding or related field that includes courses in medical insurance billing and/or coding.
• Experience or coursework in medical terminology.
• Experience with Microsoft Office and Windows applications.

Qualifications (Preferred)

• Associates Degree.
• Two years experience in patient registration.

Schedule

Per Diem

Daily work times: Variable