Registrar

About the role

The Office of the Registrar is part of the division of Strategic Enrollment and Student Success and is responsible for all academic records, policies, and procedures of the University. The Registrar reports to the Assistant Vice Chancellor of Enrollment Operations. The office manages registration processes, graduation and commencement processes, and accurate record keeping for all current students and alumni.

The Registrar ensures and enforces compliance with all federal, state, and University regulations and policies, and is responsible for maintaining and enforcing institutional academic policies and FERPA regulations. The Registrar assists with the university's graduation and commencement process including CAPP, graduation clearance, event planning, and running degree audits. The Registrar's Office provides primary oversight for transcript requests, enrollment verification, National Clearinghouse processes, transfer credit evaluation, collection and posting of grades, course and university withdrawals, and registration reinstatements.

Full-time, exempt professional staff position. Department: Registrar.

Responsibilities

• Leadership (40%): Overall management of the office including academic records and relevant processes, supervision of staff, and directing processes related to innovative course scheduling, optimization of course offerings, records management, degree verification, issuance of transcripts, data privacy, accreditation-compliant university bulletin/catalog, communications, and collaboration for the design and implementation of commencement exercises.
• Communication (20%): Develop and publish the academic calendar and university bulletin, schedule each term, manage utilization of learning spaces, collaborate to create optimized scheduling to support student success, manage the registration process, partner with academic administrators and faculty to facilitate and improve services to students (registration, recognition of credentials, records policy), and ensure grades are recorded timely and accurately.
• Technology and Data Support (20%): Apply extensive knowledge of future-forward practices related to registrar work for compiling student statistical data, managing the registration process, and developing strategic plans for continuous growth in automation technology.
• Process Improvements (20%): Conduct training for students, staff, and faculty on registration and records processes and procedures. Maintain clearly written, easy-to-follow training materials in the office and on the office's website. Monitor data accuracy and oversee records maintenance (address changes, grade changes, deceased student notifications, etc.).

Requirements

• Master's degree from an accredited college or university.
• Minimum of five years of experience with student records and registration management systems at the institutional level.
• Managerial and supervisory experience at the level of associate registrar or higher.

Qualifications

• Experience advising on academic policies and procedures and identifying operational, technological, and administrative improvements to enhance institutional efficiencies and promote student success.
• Record of effective and strong organization and administration skills with demonstrated ability to work both independently and as a team member.
• Commitment to a culture of diversity.
• Demonstrated ability to develop internal and external strategic partnerships.
• Extensive understanding of integrated student information systems and databases, including Banner.
• Capacity to lead in a complex environment with rapid change; team player committed to service excellence.
• Knowledge of advanced and innovative approaches to degree attainment.
• Preferred: Six or more years of leadership experience at the associate registrar or registrar level.