Registered Wealth Management Client Associate

Responsibilities

• Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
• Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
• Aids in ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
• Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FAs
• Serves as the most frequent point of contact within Merrill to address all service needs of their clients
• Aids in day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset

Requirements

• Currently holds FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 (63 and 65 accepted in lieu of 66)
• Possesses advanced industry knowledge and an understanding of investment products
• Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results
• Demonstrates a client-centric mindset, always acting in the best interest of the client
• Has the ability to learn and adapt to new information and technology platforms

Qualifications

• Desired Qualifications: Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience; comfortable operating in a fast-paced environment with changing and evolving responsibilities; detail oriented; demonstrates a commitment to continuous learning and professional growth; exhibits sound judgment and discretion when handling sensitive information; strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce; demonstrates professional verbal and written communication skills

Skills

• Account Management
• Client Management
• Customer and Client Focus
• Issue Management
• Oral Communications
• Business Development
• Client Solutions Advisory
• Pipeline Management
• Prioritization
• Administrative Services
• Emotional Intelligence
• Referral Identification
• Written Communications

Pay

Merrill will provide a competitive salary and benefits package.

Schedule

The position is full-time and requires a minimum of 37.5 hours per week.