Registered Wealth Management Client Associate
Bank of America · Pittsburgh, PA · 1 wk ago
FinanceFull-time
About the role
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services. This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs).
Responsibilities
- Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
- Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
- Affirms practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
- Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
- Serves as the most frequent point of contact within Merrill to address all service needs of their clients
Requirements
- Currently holds FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 (63 and 65 accepted in lieu of 66)
- Possesses advanced industry knowledge and an understanding of investment products
- Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results
- Demonstrates a client-centric mindset, always acting in the best interest of the client
- Has the ability to learn and adapt to new information and technology platforms
Qualifications
- Advanced industry knowledge and an understanding of investment products
- An enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results
- A client-centric mindset, always acting in the best interest of the client
- The ability to learn and adapt to new information and technology platforms
Desired Qualifications
- Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience
- Comfortable operating in a fast-paced environment with changing and evolving responsibilities
- Detail oriented
- A commitment to continuous learning and professional growth
- Sound judgment and discretion when handling sensitive information
- Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce
- Professional verbal and written communication skills
Skills
- Account Management
- Client Management
- Customer and Client Focus
- Issue Management
- Oral Communications
- Business Development
- Client Solutions Advisory
- Pipeline Management
- Prioritization
- Administrative Services
- Emotional Intelligence
- Referral Identification
- Written Communications
Benefits
Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
Pay
Not specified
Schedule
1st shift (United States of America) Hours Per Week: 37.5