Registered Nurse - VA Community Care Nurse Coordinator

About the role

The Registered Nurse - Community Care Nurse Coordinator works collaboratively with the interdisciplinary care team including Referral Care Initiative (RCI) team, other Integrated Clinical Communities. This role is critical in ensuring that Veterans receive quality healthcare services whether within the VA facilities or through community-based services.

Responsibilities

• Coordinate the review and disposition of VA Community Care consults, including Provider Agreement, Patient Centered Care Coordination (PC3), and Community Care referrals.
• Review consults and collaborate with Community Care provider and administrative support staff to ensure timely and correct processing of consults and Request for Services (RFS) forms.
• Evaluate resources and trends to support continuous improvement of resource utilization and management of Community Care expenditures.
• Serve as point of contact for clinical questions associated with the Community Care program and function as a liaison for interdisciplinary team members.
• Support the Patient Aligned Care Teams (PACT) in care coordination efforts to better meet healthcare goals.
• Review and process consults and RFS requests according to nationally established metrics.
• Serve as a resource and clinical guide for the Community Care administrative staff to ensure care is directed according to the urgency and specific care requirements appropriate to the consult request.
• Refer appropriate consults to the VA Community Care provider for second level reviews.
• Obtain appropriate medical records necessary for the review and coordination of care.
• Cookordinate with the Veteran's interdisciplinary care team to ensure special needs of the Veteran or special requests of treating facilities are met.
• Collaborate and assist the VA Community Care team in coordination and tracking of community care.
• Act as a liaison to the Veterans to support care needs in collaboration with community providers, PC3 Contractors, the VA's third-party administrator, and other VA healthcare facilities.

Requirements

This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until July 10, 2026 or all vacant positions are filled. The initial cut-off date for referral of eligible applications will be April 24, 2026. Eligible applications received after that date will be referred at regular intervals on an as-needed basis until positions are filled. There is no need to reapply if not originally selected. Applicants not selected will remain on file with the hiring manager for the duration of this announcement.

Qualifications

• Basic Requirements:
• English Language Proficiency.
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
• Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.)
• Note: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification.
• Preferred Experience:
• BSN
• Consult management experience
• Variety clinical background, including inpatient hospital experience