Registered Nurse, Triage

Job Duties & Essential Functions

• Accurately collects clinical data on patients and demonstrates competency in performing clinical interventions and reports abnormalities to Medical Provider.
• Triage patient phone calls and troubleshoot medication management issues.
• Demonstrates competency in answering phones, assembling charts, patient registration, making appointments, computer data entry and retrieval of reports.
• Safely performs all patient care responsibilities in accordance with professional standards and the organization’s policies and procedures.
• Develops and organizes a plan of care in consultation with treating physician, as indicated within the various subspecialties of the Department.
• Effectively determines and sets priorities to meet patient needs.
• Provides proper and accurate documentation of patient care in the patient medical record.
• Coordinates any services or accommodations necessary (e.g. sign language interpreter) to ensure effective communications between treating providers and patients who are hearing and/or visually impaired, and patients with language barriers.
• Serves as a point of contact for patients regarding their care and treatment.
• Administers medications, treatments, and contrast agents according to the specific orders of the ordering physician, and documents in the patient record.
• Maintains infection control precautions and identifies potential infection control problems.
• Participates in in-service education to members of the interdisciplinary team within the Department.
• Participates in Quality Assurance activities within the Department.
• Conforms to policies and regulations governing patient rights and confidentiality of information.

Required Education & Qualifications

• The candidate must have an Associate’s degree in Nursing.
• Current RN license to practice as a Licensed Registered Nurse in New York State.
• Excellent communication skills.

Preferred Qualifications

• Bachelor’s degree in Nursing.
• Advanced Cardiovascular Life Support (ACLS) preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with patients, staff and medical providers. The employee must be able to exchange accurate information in these situations. This position is active and requires the employee to constantly move about in the office to assist patients, staff and medical providers. Any additional physical demands will be outlined and provided by management.

Summary

The Registered Nurse provides high quality individualized direct patient care utilizing the skills and knowledge of the profession. This is a RN phone triage position located in our administrative office. Contact with patients will be via phone, not face to face.