Registered Nurse, Triage

Job Summary

The Registered Nurse provides high quality individualized direct patient care utilizing the skills and knowledge of the profession. This is a RN phone triage position located in our administrative office. Contact with patients will be via phone, not face to face.

Job Duties & Essential Functions

• Accurately collects clinical data on patients and demonstrates competency in performing clinical interventions and reports abnormalities to Medical Provider.
• Triage patient phone calls and troubleshoot medication management issues.
• Demonstrates competency in answering phones, assembling charts, patient registration, making appointments, computer data entry and retrieval of reports.
• Safely performs all patient care responsibilities in accordance with professional standards and the organization’s policies and procedures.
• Develops and organizes a plan of care in consultation with treating physician, as indicated within the various subspecialties of the Department.
• Effectively determines and sets priorities to meet patient needs.
• Provides proper and accurate documentation of patient care in the patient medical record.
• Coordinates any services or accommodations necessary (e.g. sign language interpreter) to ensure effective communications between treating providers and patients who are hearing and/or visually impaired, and patients with language barriers.
• Serves as a liaison between patients and medical providers.
• Administers medications, treatments, and contrast agents according to the specific orders of the ordering physician, and documents in the patient record.
• Maintains infection control precautions and identifies potential infection control problems.
• Participates in Quality Assurance activities within the Department.
• Participates in annual recertification training, compliance training, and HIPAA training, as well as all other mandatory in-service programs.
• Conforms to policies and regulations governing patient rights and confidentiality of information.
• Performs all other related duties as assigned by management.

Required Education & Qualifications

• The candidate must have an Associate’s degree in Nursing.
• Current RNs, as well as those currently enrolled or pending acceptance into a program preparing registered nurses effective date of this act (which is Dec. 19, 2017) are grandfathered in.
• Basic Cardiac Life Support (BCLS) required.
• Current registration to practice as a Licensed Registered Nurse in New York State.
• Must have excellent communication skills.

Preferred Qualifications

• Bachelor’s degree in Nursing.
• Advanced Cardiovascular Life Support (ACLS) preferred.