Registered Nurse (RN Triage & Support)

Axia Women's Health is the nation’s largest community-based, integrated women's health network serving women throughout New Jersey, Pennsylvania, Indiana, and Kentucky. At its core, Axia Women’s Health is a community of over 400 providers across nearly 150 locations committed to providing a more caring, connected, and progressive health care experience for women. Its rapidly growing network spans OB/GYN care, breast health, high-risk pregnancy care, urogynecology care, behavioral health, and fertility. Axia Women's Health has been recognized as the #1 Physician Practice for Women’s Health by Castle Connolly and certified as a Great Place to Work for four consecutive years.

About the role

The Registered Nurse – Triage & Support is responsible for delivering high-quality nursing support across clinical communication, patient triage, and coordination of care. This role ensures timely and accurate clinical guidance to patients, supports provider decision-making, and facilitates patient care through both direct and indirect nursing functions.

Responsibilities

• Responds to patient inquiries via phone and electronic messaging, providing clinical triage and guidance in accordance with established nursing protocols.
• Accurately documents symptoms, nursing assessments, advice given, and patient responses in the EMR.
• Communicates results of laboratory and imaging tests as directed by the provider, including patient education and follow-up instructions.
• Collaborates with physicians and advanced practice providers to determine appropriate clinical actions based on patient concerns and symptoms.
• Processes medication refill requests in accordance with provider direction and practice protocols.
• Supports care coordination by managing patient follow-up needs, referral communications, and scheduling logistics.
• Performs nursing tasks such as vital signs, injections, and phlebotomy as needed to support patient care delivery.
• Maintains awareness of and adherence to clinical policies, procedures, and protocols to promote consistent and safe patient care.
• Participates in quality improvement initiatives and contributes to a positive team-based care environment.

Requirements

• Graduate of an accredited nursing program required.
• Must hold current and unrestricted Registered Nursing license applicable to care center's location(s).
• Minimum of 1 year experience in an outpatient clinical setting preferred.
• Phlebotomy experience required.
• CPR certification required.
• Experience with eClinicalWorks EMR strongly preferred.
• Familiarity with OB/GYN or women’s health patient populations beneficial.
• Understanding of lab order sets and CPT coding a plus.
• Willingness to support at satellite locations if needed.

Skills

• Strong clinical assessment and decision-making skills.
• Proficiency in documenting within an electronic medical record (EMR) system.
• Excellent communication and interpersonal skills.
• Ability to manage competing priorities and function in a fast-paced environment.
• Competency in phlebotomy and standard nursing procedures.

Pay

$30 to $37 per hour. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Benefits

• Full time benefit-eligibility beginning the first of the month after hire.
• 401(k) with company match.
• Generous PTO offering with additional time off for volunteering.
• Choice of multiple medical insurance plans to best meet your needs.
• Access to Axia providers at little or no cost through Axia’s medical insurance.
• Axia-paid life insurance, short term and long term disability.
• Free counseling for colleagues and family members, including parents and parents-in-law.
• Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program.
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more.