Registered Nurse (RN) Case Manager - PRN

About the role

Monitors and manages patient care to promote continuity of care, optimal outcomes, patient satisfaction, cost efficiency, and regulatory compliance. Collaborates with the multidisciplinary team, payors, and community resources; leads discharge planning and utilization review activities. Reports to the Director or Manager of Department.

Responsibilities

• Consults regularly with nursing staff and the multidisciplinary team to evaluate patient status and appropriateness of care, including admission, length of stay, transfers, and discharge.
• Maintains patient and family satisfaction; responds to questions and complaints from patients, families, and payors.
• Leads and coordinates discharge planning, including patient transfers to other facilities and referrals to community resources; provides discharge education.
• Performs chart reviews to identify and address issues related to service delivery, patient outcomes and satisfaction, compliance, cost, and reimbursement.
• Communicates effectively with providers, payors, and ancillary services to remove barriers and ensure timely care progression.
• Accurately documents case management activities, plans, and outcomes.
• Participates in performance improvement and required continuing education.
• Works alternate shifts/units as needed; may be assigned on-call.
• Performs other duties as assigned.

Requirements

• Current North Carolina or compact state Registered Nurse license.
• Associate's degree from an accredited nursing school.
• American Heart Association (AHA) Basic Life Support certification within 30 days of hire.
• AHA ACLS and PALS certifications within six months of hire.
• One year of experience preferred.
• Critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Ability to work in a stressful environment and take appropriate action.

Benefits

Comprehensive benefits package including multiple levels of medical, dental and vision coverage, tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities.