Registered Nurse (RN)
Trilogy Health Services, LLC · Perrysburg, OH · 2 wk ago
HealthcareFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer interactions through phone, email, and chat
- Provide technical support to resolve customer issues
- Document and escalate complex issues to senior support staff
- Conduct product training sessions for customers
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in IT support or customer service
- Strong problem-solving and communication skills
- Proficiency in Microsoft Office Suite
Qualifications
- Experience with customer relationship management systems
- Knowledge of common IT hardware and software
Skills
- Excellent verbal and written communication skills
- Ability to work independently and manage multiple tasks simultaneously
- Customer service orientation
Benefits
- Competitive salary
- Flexible work schedule
- Professional development opportunities
- Health insurance
- 401(k) plan
Pay
$50,000 - $60,000 annually
Schedule
Full-time, 40 hours per week