Registered Nurse - Primary Care

This Registered Nurse role in a primary care office focuses on triaging patient calls, providing direct patient care, managing patient charts, and coordinating appointments and follow-ups.

Responsibilities

• Triage incoming patient calls by assessing symptoms, urgency, and appropriate level of care, following clinical protocols and professional judgment.
• Document all patient interactions, assessments, and interventions accurately and promptly in the EMR system.
• Schedule patient appointments and follow-up visits, ensuring appropriate timing and coordination of care.
• Room patients efficiently, including verifying patient information, obtaining vital signs, and preparing patients for provider visits.
• Provide direct patient care within the RN scope of practice, supporting primary care providers in delivering comprehensive care.
• Participate in care management activities, such as monitoring patient progress, supporting care plans, and assisting with chronic disease management.
• Utilize the TS Energy EMR system to access, update, and maintain patient records in a secure and organized manner.
• Communicate clearly and professionally with patients, families, and the care team to support understanding of care plans and follow-up needs.
• Support a safe, organized, and patient-centered primary care environment by following clinical and office procedures.

Requirements

• Active Connecticut Registered Nurse (RN) license.
• Active Basic Life Support (BLS) certification from any recognized organization prior to starting.
• Demonstrated triage experience, including assessing patient needs over the phone or in person.
• Proficiency in rooming patients, including collecting vital signs and preparing patients for provider evaluation.
• Experience utilizing electronic medical record (EMR) systems in a clinical setting.
• Ability to provide patient-centered care and support care management activities in a primary care environment.
• Strong communication and documentation skills to ensure accurate charting and clear care coordination.

Skills

• Experience with the TS Energy EMR system or similar EMR platforms.
• Prior experience in a primary care office or outpatient clinical setting.
• Ability to manage multiple tasks such as triaging calls, charting, and scheduling in a fast-paced environment.
• Strong organizational skills and attention to detail when managing patient records and appointments.
• Commitment to collaborative, team-based care and continuous improvement in patient services.

Schedule

This role operates Monday through Friday from 8:00 a.m. to 5:00 p.m. with no weekend hours.

Pay

The pay range for this position is $35.00 - $40.00/hr. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may include:

• Medical, dental, and vision insurance.
• Critical Illness, Accident, and Hospital insurance.
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available.
• Life Insurance (Voluntary Life & AD&D for the employee and dependents).
• Short and long-term disability.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation, or Sick Leave) – eligibility begins 120 days after permanent hire.

Benefits eligibility begins 60 days after permanent hire.

Work Environment

This is a fully onsite, contract-to-hire position based in Putnam, CT. The role is part of a union environment with a collaborative, team-oriented culture focused on high-quality patient care. Professional clinical attire is required.