Registered Nurse - Patient Navigator (Oncology)

Responsibilities

• Manages the case load of patients and identifies new patient candidates.
• Communicates with management on all relevant operations and patient issues.
• Exercises critical thinking to assist patients through a continuum of care.
• Improves healthcare access, promotes client knowledge and compliance with behavior modifications associated with diagnosis and treatment regimes.
• Communicates with external offices and patients regarding testing and procedural appointments.
• Affords needed referrals for testing and treatment.
• Maintains readiness for compliance with regulatory agencies.
• Supports effective case management to maximize healthcare outcomes, facilitate wellness, and identify/correct service delivery complications.
• Affirms a comprehensive health assessment of the patient’s physical, psychological, social, environmental, financial, and functional status in collaboration with multidisciplinary team members.
• Organizes and coordinates timely patient appointments.
• Reviews diagnostic studies, clinical history, and treatment course with physicians to identify the most appropriate next course of care.
• Assesses, plans, implements, and evaluates clinical outcomes and processes for patients.
• Collects, stores, and reports data for the development and quality improvement of the program.
• Applies knowledge of research, current concepts, and guidelines to practice.
• Complies with insurance requirements for disease management, assists with coordinating care of the uninsured/unassigned patient referrals.
• Collaborates with service line to provide formal feedback for registries and governing bodies through performance development process.
• Collaborates with service line to achieve unit and organizational quality improvement and outcome-based initiatives.
• Works closely with Service Line management regarding daily operational issues, including short, mid, and long-range planning and coordination of the overall service line with a focus on patient care within the continuum.
• Uses critical thinking and problem-solving skills to address the patient’s individual and family needs; communicates the plan of care with the patient, family, and other health team members both verbally and in writing.
• Maintains the plan of care through an interdisciplinary and collaborative process in conjunction with all parts of the healthcare team.
• Identifies patients at high risk for treatment failure or interruptions and enlists additional resources.
• Serves effectively as a patient and family advocate. Promotes team conferences for patients. Supports patients during difficult decision-making periods. Assists in coordination of end-of-life care patient and family.
• Coordinates care for patients requiring hospitalization (weekly direct patient contact throughout hospitalization and prior to discharge) to coordinate subsequent care as outpatient and avoid unnecessary readmissions.
• Provides education congruent with patient needs, focusing on disease process, expected side effects of treatment, and community resources.
• Acts as an educator for patient and family, helping to make care seamless, continuous, and comprehensive, promoting high-quality care for assigned caseload.
• Serves as a clinical expert for disease-specific populations served, providing education and internal consultation to other staff.
• Participates in the development and implementation of policies, procedures, and quality improvement planning for disease-specific patients, multidisciplinary clinic, and program development.
• Establishes and promotes collaborative relationships with physicians and other members of the healthcare team.
• Develops and promotes collegial relationships with customers.
• Performs other related duties as assigned.

Qualifications

• Bachelor’s Degree in Nursing required with three years’ progressive oncology experience required.
• Certification/licensure as required by regulatory agency. Certification is preferred in related field (OCN).
• Graduate of an accredited School of Nursing and current licensure as a Registered Nurse in New York State.
• Demonstrated high clinical competence with commitment to interdisciplinary teamwork, relationship-based care, Evidence-Based Practice (EBP), and ability to carry out responsibilities with minimal supervision.
• Maintains annual mandatory competencies and requirements for service line.
• Commitment to and knowledge of Oncology care and community resources.
• Working knowledge of computers, keyboarding, and various programs for reporting and presenting information (Excel, Word, PowerPoint, Outlook, etc.).

Benefits

• Full-time employment.
• Flexible scheduling options that balance work/life/school calendars.
• Safe, professional, and healthy atmosphere.
• Opportunities for job sharing to enhance satisfaction and growth.
• Professional development opportunities, generous tuition allowance, and clinical ladder incentives.
• Strong rapport with interdisciplinary team including physicians/clinical providers, rehab services, pharmacy, nutritional services, and support staff.
• Strong education program and professional relationships.
• Accredited and highly rated for multiple specialty services.

Pay and Schedule

• Pay Range: $36.35 - $51.10.
• Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates.
• The pay range may also vary within the stated range based on location.