Registered Nurse, Licensed Practical Nurse, or Medical Assistant - Saturdays and PRN

About the role

The Medical Support Specialist (MSS) plays a vital role in delivering safe, efficient, and patient-centered clinical support. This position ensures that every patient interaction reflects the Limitless Way Patient Experience through accurate clinical execution, compassionate care, and strong collaboration with the care team.

Responsibilities

• Assist patients to exam rooms and obtain accurate vitals
• Perform treatments and administer medications as directed by the Provider
• Absorb and assist with procedures including lab work and specialty treatment
• Absorb and assist with patient check-in, check-out, and scheduling support as needed to maintain clinic flow
• Support front office or administrative tasks when clinic demand requires
• Build rapport and provide reassurance during patient interactions
• Communicate clearly about procedures and next steps
• Support a comfortable, respectful, and professional environment
• Engage with patients regarding their experience and support continuity of care
• Ensure accurate, timely charting and documentation
• Follow all protocols for medication administration and lab processing
• Maintain compliance with clinical standards and safety practices
• Support efficient patient flow and minimize wait times
• Collaborate with Providers, PRCs, and PEMs for seamless care delivery
• Absorb and assist with clinic readiness, stocking, and organization
• Step in to support other roles as needed to maintain patient flow and clinic efficiency
• Absorb and assist with cross-functional tasks (within scope of training and licensure) to support team success

Qualifications

• Relevant certification (Medication Aide, Phlebotomy, Nursing, or Paramedic per state requirements)
• Multi-tasking & Efficiency: Ability to work in a fast-paced environment
• Customer Service Excellence: Providing compassionate and professional patient interactions
• Problem-Solving: Ability to think quickly and resolve patient concerns
• Strong clinical and interpersonal skills
• Attention to detail and commitment to accuracy

What Success Looks Like in This Role

• Patients feel comfortable, respected, and confident during clinical interactions
• Clinical tasks are completed accurately, safely, and efficiently
• Documentation is timely, precise, and compliant
• Clinic flow is supported with minimal delays
• Team members can rely on you for consistent, high-quality support

Benefits

• Competitive salaries and benefits
• Opportunities for growth and development
• PTO accrual
• Health, Vision, and Dental coverage
• HSA & FSA options
• Employee appreciation and recognition
• 401K option
• Limitless male clothing discounts
• Company paid LTD & employee life insurance
• Employee discounts on treatments, supplements and products