Registered Nurse Liaison (Perioperative)
U.S. Department of Veterans Affairs · Memphis, TN · 1 wk ago
HealthcareFull-time
About the role
The Surgery Nurse Liaison is self-directed, assumes accountability for clinical nursing care and support, and ensures smooth patient flow in specialty-focused clinics. This role encompasses surgical scheduling, care coordination, and operational oversight from consultation through workup, procedure, and follow-up, while adhering to Standard Operating Procedures (SOPs). The nurse functions independently in nurse-driven clinics, assists physicians with nursing skills as needed.
Responsibilities
- Oversee daily clinic activities to ensure smooth patient flow.
- Maintain adherence to Standard Operating Procedures (SOPs) for consistency and compliance.
- Identify delays, address patient-physician issues, and improve surgical department workflows.
- Communicate effectively with patients, physicians, and multidisciplinary teams.
- Ensure timely scheduling and resource allocation for surgeries.
- Monitor wait times and implement strategies to improve access.
- Collaborate with surgical specialties, Ambulatory Service Units {ASU), and inpatient units to streamline care.
- Effectively communicate with referral services for pre-procedural clearance and bed flow coordinator for inpatient care needs postoperatively.
- Help families navigate hospital facilities, access resources, and arrange transportation or home-care needs.
- Perform nursing tasks as needed (e.g., wound care, medication administration, patient education).
- Manage clinics where nurses lead patient care under established protocols.
- Serve as preceptor and Mentor and educate staff on new policies, procedures, and compliance requirements.
- Participate in audits, chart reviews, and collect satisfaction data for quality improvement.
Qualifications
- Basic Requirements: English Language Proficiency, Basic Education Requirements, Current, Full, Active, and Unrestricted Registration as a Graduate Professional Nurse.
- Grade Determinations: Scope, Education, and Dimension criteria must be met to determine the grade assignment and level within a grade.
- Preferred Experience: BSN, 2-3 years Outpatient Surgical Nursing Experience, Medical/Surgical, Perioperative, Operating Room/Post Anesthesia Care Unit, or ICU experience.
Benefits
- Paid Time Off: 50 days per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
- Retail Pension: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)